In the heart of Makati, I'M Hotel offers a luxurious retreat with a poolside bar, dry cleaning services, and 4 on-site restaurants. Unwind at Onsen Spa or stay active in the gym while enjoying free in-room WiFi and cooked-to-order meals. Helpful staff are always ready to make your stay unforgettable.
At I’M Hotel, you'll be within a 10-minute drive of SM Mall of Asia and Greenbelt Shopping Mall. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
434 rooms
Arranged over 35 floors
DONE
Arriving/Leaving
Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
4 restaurants
Bar/lounge
Poolside bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space (1830 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Fitness center
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Grab bar near toilet
Room amenities
Be entertained
49-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Fees & policies
Refundable deposits
Deposit: PHP 3000.00 per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 700 for adults and PHP 700 for children
Airport shuttle service is offered for an extra charge of PHP 2300 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
Rollaway beds are available for PHP 2252.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati
Frequently asked questions
Does I’M Hotel offer free cancellation for a full refund?
Yes, I’M Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at I’M Hotel?
Yes, there's an outdoor pool.
Are pets allowed at I’M Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at I’M Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by I’M Hotel?
Yes, an airport shuttle is available. The charge is PHP 2300 per vehicle one-way.
What are the check-in and check-out times at I’M Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
Is there an onsite casino at I’M Hotel?
No, this hotel doesn't have a casino, but Newport World Resorts (9-min drive) and City of Dreams Manila (10-min drive) are both nearby.
What is there to do at I’M Hotel and nearby?
I’M Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near I’M Hotel?
Yes, there are 4 onsite restaurants.
What's the area around I’M Hotel like?
I’M Hotel is in Makati Downtown, a short 18-minute walk from Greenbelt Shopping Mall and 16 minutes' walk from Ayala Center.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.2
Location
8.4
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The pool area was a highlight, described as great, incredible, cool, and amazing by multiple guests. (20 reviews)
The spa was a wonderful treat, offering relaxing experiences and excellent massages. (16 reviews)
The gym was spacious and decently equipped for an inner city property. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Restaurant
Food
Spa
Breakfast
Water
Air conditioning
Lobby
Reviews
Verified
10/10 Exceptional
Apr 21, 2026
From checking in to out, it was absolutely amazing. Although we only stayed for the night, it was definutely worth it. Would love to come back again and stay here. Staff was awesome. Place and amenities were just perfect.
Luisa
Luisa, 1-night trip
Verified
10/10 Exceptional
Mar 23, 2026
Really loved the spa and got one of the best massages ever. The room was great. Clean, spacious And the staff was gracious and helpful.
Linda
Linda, 2-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Nice room and friendly staff
Nadia
Nadia, 2-night trip
Verified
10/10 Exceptional
Jan 24, 2026
Great place with an amazing facilities
Lukasz
Lukasz, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Excellent staff comfy bed
Frank
Frank, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
The room stayed spotless and cleaned daily. The staff was wonderful.
Joseph
Joseph, 9-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Great location, nightlife near, stores and restaurants near. Amazing pool with great staff
Ricardo
Ricardo, 1-night trip
Verified
8/10 Very good
Jan 27, 2026
The staff always try their best. I like going to the Onsen Spa.
Maximino
Maximino, 3-night trip
Verified
10/10 Exceptional
Jan 6, 2026
The room was big, comfy bed and linens too. View of the skyscrapers in the business district was beautiful at night from our studio room. We loved the rooftop bar with fun drinks and bar food as well. Overall would come back again!
Irvin
Irvin, 1-night trip
Verified
10/10 Exceptional
Dec 24, 2025
Great hotel! Great location in the heart of Makati, near the Powerplant Mall and the Ayala Greenbelt malls, a street food bazaar, and a lot of fun bars. The rooms were nice - we stayed in an upgraded king room and it was very spacious. Staff were all very friendly. A great experience!
Yvonne
Yvonne, 4-night trip
Verified
8/10 Very good
Nov 29, 2025
Clean room, great staff, Paulo is the front manager and does a great job of making sure the hotel delivers a great service
Ali
Ali, 9-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Room was very clean and spotless. Staff were very courteous
Loc
Loc, 3-night trip
Verified
8/10 Very good
Feb 3, 2026
Clean spacious room but not a 5-star room as coffee/creamer was sub standard quality.
Internet was slow for the smart tv.
The rooftop bar was good and nice drinks.
Amenities around the area was good with 24 hours places nearby to eat and drink
Would return again if nothing else is around to book with similar price
Colin
Colin, 3-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Excellent staff, very helpful and accommodating. Rooms are very spacious, clean, and comfortable. A/C was very responsive. Pool and rooftop bar are great pluses— did not expect to enjoy it that much. Also spa area was a nice surprise.
Matthew
Matthew, 1-night trip
Verified
10/10 Exceptional
Nov 4, 2025
Clean, new hotel.
Excellent staff.
Pool is very cool.
Mark
Mark, 3-night trip
Verified
10/10 Exceptional
Jan 13, 2026
The king studio room was well equipped with high ceilings, abundant space, and spectacular views. I enjoyed the breakfast bar with plenty of asian, western and healthy options. Explored the rooftop bar for even more nighttime views. Pool was on a noisy level but I liked the clear bottom feature, it was a standout. The front desk was very attentive and I even enjoyed a complimentary 2pm check-out. Would recommend if you're consider I'm Hotel!
Irvin
Irvin, 2-night trip
Verified
8/10 Very good
Aug 26, 2025
Very nice property and location. The staff was excellent and the fast elevators were great!
James
James, 8-night trip
Verified
8/10 Very good
Feb 17, 2025
good location very helpful staff
shawn
shawn, 5-night trip
Verified
8/10 Very good
Nov 19, 2024
Great Spa and proximity to restaurants and malls
Jason A.
Jason A., 1-night trip
Verified
10/10 Exceptional
Aug 31, 2024
Great hotel at a perfect location
Telman
Telman, 2-night trip
Verified
10/10 Exceptional
Jun 10, 2025
Nice property, with very well kept room and bed very comfortable. The spa is amazing although higher priced. I would entertain staying there again in the future.
Rommel
Rommel, 3-night trip
Verified
10/10 Exceptional
Mar 31, 2025
Amenities, the Spa, amazing staff
Vanessa
Vanessa, 4-night trip
Verified
10/10 Exceptional
Feb 21, 2025
Second time I stayed here and it has gotten better. Great pool and right next to street with great food bars and nightlife.
Christopher
Christopher, 1-night trip
Verified
6/10 Good
Sep 3, 2024
Great location
Felix
Felix, 4-night trip
Verified
10/10 Exceptional
Aug 16, 2024
Had a great stay. The rooftop bar was amazing and the onsen was a relaxing time. Plenty of great food in and around the hotel.