4/10 Regular
23 jul. 2025
Waterfall Tours Passing through KY
I should have read more reviews before booking for 2 night's. The staff was very friendly. The main thing was the bed & bathroom was clean. This is definitely not your normal hotel stay. There was no hand/bath soap or hand towels or bath mat, or hairdryer which i asked for on arriving.There was 2 wash clothes and 2 bath towels, 2 packs of 1 cup coffee and cups. They did give us more the next morning but although the open sign was on OPEN no one was in the office, so rang bell and met someone walking back to room who asked did you ring the bell. What room # and husband told her and she replied oh Y'all owe for damages! Excuse me?? There's just us 2 in room and I know we've not caused any damages. She was still asleep and said oh im sorry it was before you in that room. Not sure if they had just taken out the carpet and put in other flooring but it was sticky and dirty and the room had a musty odor which i was prepared for with air freshener. Outside on arrival was trash bags and trash around multiple rooms. Ours had ants everywhere from trash which I picked up the one bag by our door and took it to the dumpster and reported the ants to maintenance man that was later outside but other trash still there upon leaving. The stay before this was about the same price and much better accommodations. Lesson learned.... read more reviews.
Marie
Marie, viaje de 2 noches
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