Unfortunately, this was one of the worst hotel experiences. My bad as I hadn’t reviewed properly whilst booking in absolute rush. The photos did not accurately reflect the condition of the property. The rug at the entrance was old and dusty, and the entire hotel had a strong unpleasant odour from the toilets. The room itself was poorly maintained, with visible hair and cleanliness issues.
The biggest concern was the presence of small cockroaches throughout the room. We spent the night trying to protect our belongings and were unable to sleep. By the wee hours next morning, we had already started searching for alternative accommodation.
To their credit, the reception staff were friendly, helpful, and offered to move us to another room. We decided to check out the same morning despite having paid for two nights. We found another hotel and left before 9am.
I rarely leave negative reviews, but I hope management addresses these hygiene and pest-control issues as they significantly affected our stay. It felt like torture and punishment rather than in holiday mode.