In the heart of the city, Hotel Joy offers a convenient stay near Johan Cruyff Arena. Enjoy in-room WiFi, tour and ticket assistance for local events, and unwind with newspapers in the lobby. Previous guests praise its overall condition.
At Joy Hotel, you'll be just a 5-minute drive from Ziggo Dome and Johan Cruyff Arena. Also, RAI Exhibition and Congress Centre and Heineken Experience are within a short drive. Fellow travelers like the overall property condition. Public transportation is close by: Bullewijk Station is just 3 minutes by foot.
At a glance
DONE
Hotel size
128 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:30 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 15 per day)
Onsite parking limited
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Built in 2017
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 12.50 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Children & extra beds
Rollaway beds are available for EUR 50 per night
Parking
Self parking costs EUR 15 per day
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Joy Amsterdam
Joy Amsterdam
Hotel Joy
Joy Hotel Hotel
Joy Hotel Amsterdam
Joy Hotel Hotel Amsterdam
Frequently asked questions
Does Joy Hotel offer free cancellation for a full refund?
Yes, Joy Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Joy Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Joy Hotel?
Yes. Self parking costs EUR 15 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Joy Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:30 AM.
Is there an onsite casino at Joy Hotel?
No, this hotel doesn't have a casino, but Holland Casino (11-min drive) is nearby.
What's the area around Joy Hotel like?
Joy Hotel is a short 3-minute walk from Bullewijk Station and 14 minutes' walk from AFAS Live.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.6
Location
8.2
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was described as fresh, delicious, acceptable, and very good with a great price-quality ratio. (7 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Sep 26, 2025
Lovely staff and lovely property
Katrina
Katrina, 2-night trip
Verified
10/10 Exceptional
Dec 2, 2025
The room was clean and comfortable. Everything we needed for an overnight stay. Quiet and good location.
Timothy L
Timothy L, 1-night trip
Verified
10/10 Exceptional
Oct 29, 2025
Good service
Edwin
Edwin, 4-night trip
Verified
8/10 Very good
Nov 27, 2025
Great little business hotel. However, it is surrounded by construction works and it can get too muddy to push a suitcase with ease. Clean rooms; would benefit from some having freeze dried coffee sachets in addition to a small assortment of teas, plus sugar sachets.
Giulia
Giulia, 3-night trip
Verified
10/10 Exceptional
Oct 16, 2024
Efficient staff, quiet big rooms and 20 minutes journey to Amsterdam centre by metro.
Gregory
Gregory, 8-night trip
Verified
10/10 Exceptional
Oct 8, 2025
Overall great stay! I expect a lot worse but it was quiet, despite the constructions happening around the building. Room was comfortable and well equipped, bathroom was also good, towels were nice and thick, bed comfortable. Daily house keeping was done well.
Because of the constructions the walk from the metro was a bit difficult especially with a suitcase, you had to drag through some dirt, but otherwise all good! I’d stay again.
Erika
Erika, 3-night trip
Verified
8/10 Very good
Jun 16, 2025
ideal for a night. No shop or dinner possibilities outside.
Celine
Celine, 1-night trip
Verified
10/10 Exceptional
Apr 7, 2025
Close by to restaurants, metro and Ziggo Dome which is why I was there. Got an upgrade on my room from a single to a triple unprompted which was great. Hotel has vending machines and is in a quiet area.
Bethany
Bethany, 2-night trip
Verified
10/10 Exceptional
May 15, 2024
It was quiet clean and transportation is closed by
Pierre
Pierre, 1-night trip
Verified
8/10 Very good
Dec 15, 2025
My stay was overall ok! decent for the price I paid. I didn't like the fact that they didn't disclose that they were roadworks outside the hotel so the roads were closed and we had to walk all around it.
Breakfast was decent. the ladies there we very friendly! the receptionist was more than helpful and polite.
the room was decent. i expected a twin bed but I got a single. the mattress was ok but it was moving off the bed a lot. i couldn't use the kettle because there was rusty. room was decent and clean.
Giorgos
Giorgos, 4-night trip
Verified
8/10 Very good
Jun 5, 2024
Good for a short stay.
Fairly comfortable bed but a bit noisy. Able to hear people in other rooms and doors banging etc. Not much in the local area but 5 mins from metro. Better than most hotels in the centre so represents good value if you don't mind commuting.
John
John, 2-night trip
Verified
10/10 Exceptional
Apr 12, 2025
Property was about a 2-hour walk from Central Rail station. So you will have to get to know the transit. But M54 train will take you directly to and back from City Central Rail and then everything else is in walking distance. Hotel was clean and except for a few slamming doors and people coming in at 2:00 a.m. in the morning it was very quiet. The stuff was very helpful. I plan on staying here again in the near future and I would recommend this property although it is a little bit overpriced but this is Amsterdam after all and everything here is expensive
Frank
Frank, 4-night trip
Verified
8/10 Very good
May 6, 2025
Ok for a night or 2
Stayed here 5years ago and now, yesterday. The beds are still hard. The only negative thing about the room really. 😊 If you are going to a concert (ziggo dome, afas live) or a match (ajax), this is a perfect place to stay if you dont want to bother with transport to and from Amsterdam city. There is a cinema 10min away, same as shopping area etc. I enjoy coming back here when going to a concert. Have many fond memories from staying here! Never had any issues 😊 More than 3 nights and your whole body hurts though..so if you like comfy beds. Try somewhere else 😅 very quite here!!
Verified traveler
2-night trip
Verified
10/10 Exceptional
Apr 17, 2025
It is a nice place to stay.
Jesus C
Jesus C, 12-night trip
Verified
10/10 Exceptional
Mar 14, 2025
Good clean hotel
Weroon
Weroon, 1-night trip
Verified
8/10 Very good
Jun 6, 2024
Would stay again
malcolm
malcolm, 2-night trip
Verified
6/10 Good
Sep 15, 2025
Clean and tidy.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
May 28, 2023
Accommodatie was perfect 👍
Willemien
Willemien, 1-night trip
Verified
10/10 Exceptional
Jun 16, 2023
It was clean.. easy… nice personal..
Patricia
Patricia, 1-night trip
Verified
2/10 Poor
Oct 6, 2025
I already paid taxes through Expedia, but they also charge me local tax, which doesn’t make any sense
Mahmud
Mahmud, 1-night trip
Verified
6/10 Good
Jul 22, 2023
This visit was an overnight stay as we were going to a concert at the arena. Location was perfect. Hotel was basic but fit for purpose. Parking was a bit chaotic, but got sorted relatively easily. We did not eat at the hotelso I cannot evaluate it.
Sarah
Sarah, 1-night trip
Verified
8/10 Very good
Jun 28, 2024
The tax and deposit kinda rubbed me the wrong way but it was expected. Everything else was great, especially the transportation, and the environment.
Tolu
Tolu, 3-night trip
Verified
10/10 Exceptional
May 10, 2023
Customercare and cleanliness
Irene
Irene, 1-night trip
Verified
2/10 Poor
Jun 12, 2025
Customer service was awful. Staff was rude. Room didn’t have a phone & was cold. Bin lid in the bathroom was broken. Pillows had hair on them.
Joy
Joy, 1-night trip
Verified
6/10 Good
Jul 8, 2024
The property was ok but there is construction next door that worked on Saturday and began very, very early in the morning.