Grand Hotel

Categoría de la propiedad: 3
Hotel a orillas del agua en Lerwick con restaurante y bar

Elige las fechas para ver precios

Si deseas hospedarte en Lerwick, Grand Hotel es una increíble opción que cuenta con una discoteca. Puedes comer algo rico en el restaurante o relajarte al final del día con un trago en el bar.

Opiniones

6,4 de 10
Buena

Servicios principales

  • Estacionamiento gratis
  • Wifi gratuito
  • Restaurantes
  • Bar
  • Para no fumadores

Servicios principales (8)

  • Servicio de limpieza diario
  • Cerca de la playa
  • Restaurante y bar
  • Discoteca
  • Servicio a la habitación
  • Salas de reuniones
  • Personal multilingüe
  • Resguardo de equipaje

Siéntete como en casa (6)

  • Baño privado
  • Habitación separada
  • Televisión
  • Servicio de limpieza diario
  • Cafetera/tetera
  • Estacionamiento gratis

Opciones de habitación

Filtros disponibles para las habitaciones
Mostrando 5 de 5 habitaciones

Habitación doble

  • 2 personas
  • 1 cama doble
  • Internet por cable gratis

Habitación individual

  • 1 persona
  • 1 cama individual
  • Internet por cable gratis

Habitación con 2 camas individuales

  • 2 personas
  • 2 camas individuales
  • Internet por cable gratis

Habitación triple

  • 3 personas
  • 3 camas individuales
  • Internet por cable gratis

Habitación doble (Four Poster)

  • 2 personas
  • 1 cama doble
  • Internet por cable gratis

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Información de la zona

Mapa
149 Commercial St, Shetland, Lerwick, Scotland, ZE1 0EX

Puntos de interés

  • Lerwick Town Hall - 3 min a pie - 0.3 km
  • Fort Charlotte - 3 min a pie - 0.3 km
  • Shetland Museum - 6 min a pie - 0.5 km
  • Up-Helly-Aa Exhibition - 7 min a pie - 0.7 km
  • Coastal Walk to the Knab - 7 min a pie - 0.7 km

Opciones de transporte

  • Aeropuerto de Sumburgh (LSI) a 40 minutos en auto

Restaurantes

  • ‪The Lounge Bar - ‬2 min a pie
  • ‪The Dowry - ‬1 min a pie
  • ‪Cornerstone - ‬11 min en auto
  • ‪Coffee And Friends - ‬1 min a pie
  • ‪Thule - ‬2 min a pie

Acerca de esta propiedad

Grand Hotel

  • Si deseas hospedarte en Lerwick, Grand Hotel es una increíble opción que cuenta con una discoteca. Puedes comer algo rico en el restaurante o relajarte al final del día con un trago en el bar.

Datos generales

Tamaño del hotel

    • 22 habitaciones

Check-in/check-out

    • Horario de check-in: 14:00-22:00
    • Edad mínima para hacer el check-in: 18
    • Check-out: 11:00

Instrucciones especiales para el check-in

    • La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Requisitos para hacer el check-in

    • Es obligatorio dejar un depósito en efectivo, con tarjeta de débito o con tarjeta de crédito para cubrir gastos imprevistos
    • Es posible que se solicite una identificación oficial válida
    • La edad mínima para hacer el check-in es de 18 años

Niños

    • Cunas no disponibles

Mascotas

    • No se aceptan mascotas

Internet

    • Wifi gratis en las zonas comunes
    • Acceso a internet por cable gratis en las habitaciones

Estacionamiento

    • Estacionamiento sin valet parking gratuito en la propiedad
    • Estacionamiento con acceso para sillas de ruedas en las instalaciones
    • Estacionamiento gratuito y cercano fuera de la propiedad

Más información

    • Propiedad para no fumadores

Servicios en la propiedad

Alimentos y bebidas

  • Desayuno incluido
  • Restaurante
  • Bar
  • Servicio a la habitación con horario limitado

Actividades

  • Cerca de la playa
  • Avistaje de ballenas en los alrededores

Trabajo a distancia

  • Salas de reuniones

Servicios

  • Resguardo de equipaje
  • Atención en varios idiomas

Instalaciones

  • Discoteca

Facilidades de acceso

  • Rampa de acceso para silla de ruedas
  • Estacionamiento con acceso para silla de ruedas

Servicios de la habitación

Entretenimiento

  • Televisión
  • Canales de televisión digital

Para tu comodidad

  • Cafetera/tetera
  • Tetera/pava eléctrica
  • Tabla de planchar con plancha

Higiene

  • Baño privado
  • Bañera con ducha
  • Artículos de tocador gratuitos
  • Secador de pelo
  • Toallas

Opciones de conexión

  • Escritorio
  • Internet por cable gratis y wifi con cargo

Alimentos y bebidas

  • Agua embotellada gratuita

Más

  • Todos los días

Cargos y políticas

Extras opcionales

  • El acceso a internet por wifi está disponible en las habitaciones por un cargo adicional.

Política

Es posible que se apliquen cargos por persona adicional y que estos varíen según la política de la propiedad.
Esta propiedad acepta tarjetas de crédito.
Tarjetas de crédito aceptadas: Visa, Mastercard y American Express

Categoría de la propiedad

La clasificación oficial por estrellas de esta propiedad fue proporcionada por VisitScotland, el Organismo Nacional de Turismo de Escocia.

Preguntas frecuentes

¿Ofrece Grand Hotel la posibilidad de cancelar gratis y recibir un reembolso total?

Sí, Grand Hotel tiene habitaciones 100% reembolsables en nuestro sitio, que se pueden cancelar hasta algunos días antes del check-in según la política de cancelación de la propiedad. Consulta esta política para ver los términos y condiciones detallados.

¿Se aceptan mascotas en Grand Hotel?

No se permiten mascotas.

¿Cuáles son los horarios de check-in y check-out en Grand Hotel?

Horario de check-in: 14:00-22:00. Check-out: 11:00.

¿Qué actividades hay para hacer en Grand Hotel y sus alrededores?

Grand Hotel cuenta con una discoteca.

¿Hay restaurantes en Grand Hotel o en los alrededores?

Sí, hay un restaurante en la propiedad.

¿Cómo es la zona donde se encuentra Grand Hotel?

Grand Hotel se encuentra cerca de Bain's Beach, a tan solo 3 minutos a pie de Lerwick Town Hall y a 7 minutos a pie de Shetland Museum.

Opiniones

Opiniones de Grand Hotel

6,4

Bueno

7,0

Limpieza

9,2

Ubicación

7,6

Personal y atención

5,4

Estado de la propiedad e instalaciones

Opiniones

Opinión verificada

8/10 Muy buena

Excelente ubicación

Buena atención. Hotel antiguo bien mantenido. Excelente ubicación
Opinión verificada

4/10 Regular

Nice service - hotel worned out.

The employees are very service minded but the hotel is worned out and needs to be renovated. The beds are not very comfortable.
Opinión verificada

4/10 Regular

Shabby and worn down. Not worth it.

Very shabby hotel. Were told we couldn’t open the window due to hatching birds (!) and there was no A/C. Had paid for a triple room, but one of the beds was a roll-away stuffed into a twin room, with very little room left to move around. The roll-away bed collapsed every time someone sat on it, but they had to send staff twice to check because they didn’t believe us. Were finally offered a single room free of charge. Beds were uncomfortable, and the hotel was quite run down. Sad, because it is 300 years old and has a ton of potential. If only they would renovate it!
Opinión verificada

6/10 Buena

läge

fantastiskt läge på Commercal Street men det märks på många sätt att det är ett 300-årigt hus som inte får renoveras...
Opinión verificada

8/10 Muy buena

Hospitable

The first impression is that the hotel would need an upgrade, but I could see the charm of it as well. The personnel is friendly and has the correct hospitality approach. I have stayed in quite a few hotels on the island and Grand Hotel scores best in this.
Opinión verificada

10/10 Excepcional

Authentic experience

Very pleasant indeed. An authentic historical stay. Very friendly and forthcoming receptionist. Spacious room, comfortable beds, great view, quiet. Excellent English breakfast. What more could you ask for?
Opinión verificada

8/10 Muy buena

I had no warning there was no elevator. It may have been in the description but I missed it. I definitely would have opted for a place I would not have to haul my luggage up and down three stories.
Opinión verificada

10/10 Excepcional

a great place to stay in Shetland

The Grand Hotel is part of the old town, Lerwick. Great place to visit Shetland Islands. Service is absolutely fine - breakfast, cleaning, strong wifi, tv... I have been there approx 1 week and I do not have any problems. I agree that the Grand Hotel is maybe little too old but ... the price is reasonable and - in addition - hotel employees are friendly. Quiet and pleasant.
Lerwick
South Mainland
South Mainland
Scalloway
Opinión verificada

4/10 Regular

The hotel is in an excellent location, staff are friendly and cooked breakfast was good. However the condition of the building is very poor. Our room (up 71 stairs, no lift) had a barely-functioning shower, peeling and stained wallpaper, and water damage and peeling plaster around the window. Flaking plaster from the ceiling fell onto the bed (and the sleeper!) during the night. No manager was on site to handle complaints.
Opinión verificada

4/10 Regular

New owners needed who invest in customer service

The Grand is very tired. It is potentially a lovely old building in a precious location but there has been no investment in it for decades, apparently. Paint is peeling off the walls and ceilings. The reception is unstaffed and tatty. The staff are demotivated and have no wish to upsell anything ("Can I have a dessert?" "Sorry, I think the chef needs to be away by 9pm.") The bar is closed on Sundays and Mondays. The plumbing is gravity fed and so the shower is a trickle on the top floor. On Sundays, many restaurants are closed in Lerwick, as is the restaurant in the Grand. The Queens hotel is the option offered for residents at the Grand. We were one of just two tables occupied in the Queens' restaurant on Sunday, served by unenthusiastic staff. There were many empty tables. At the bar in the Queens, we saw several customers turned away and advised to try the Chinese take away, as "we are full; we have to keep tables for residents from both the Grand and the Queens". The restaurant was almost deserted. Those potential customers were unnecessarily lost to the business and left with a bad impression of Lerwick. The Queens is up for sale (£0.5m). New owners could transform the Queens Hotel and the Grand to exploit the superb locations and the latent demand from tourists to create great businesses for Lerwick and more jobs for local people. But the leadership, investment and customer service flair is just not there at present.
Opinión verificada

4/10 Regular

Won't be returning.

Breakfast great food, evening meal not so (very dry over cooked chicken in the burger). Breakfast service slow despite being quiet. Asked for tea and toast twice and still didn't get my toast. In a rush so didn't ask again. Dated and peeling decor in hotel. No lift in hotel so don't stay here if you struggle with stairs. My room had very little natural light.
Opinión verificada

4/10 Regular

Very friendly staff, and a good central location. But... The hotel has seen better days. The fabric is in poor shape (damp patches on walls and ceiling of public areas. No elevator. No car park (use public one.) Rooms are cramped. Staff do the best they can, but the air of neglect is palpable. Hotel is on the market.
Opinión verificada

6/10 Buena

Dinner was not available during the advertised hours. We were told by the front desk receptionist that dinner was available until 9:30 p.m. This was also the time printed on a card given to us. At 9 p.m., we were told that the restaurant stopped serving at 9 p.m. and that the cook wouldn't accommodate us. No options were provided other than to try somewhere else.
Opinión verificada

4/10 Regular

Tired and dated

Room/bathroom cleanliness not good enough, tatty and in need of updating, breakfast plentiful but cold and unexciting.
Opinión verificada

4/10 Regular

Grand Hotel. Lerwick. Former Glory.

In its day this must have been a magnificent building. It is now sadly a shadow of its former life. Met with an overwhelming smell of cooking fat running through the lobby and reception which is more like a mini bar located on the first floor. The hotel in general is in need of a major refufurb. The decor is in need of a major face lift. Wall paper misssing as you enter the lobby off the street. A TV in the room was mounted on a wall bracket and almost impossible to see as it was a 17inch flat screen which is more suited to a caravan than a hotel room. The room was clean and beds made daily. But if a concern is when you enter the bathroom and turn on the light it takes almost 15-20 seconds to come on. Breakfast was on the other hand excellent. I recommend the locally caught fresh smoked fish and free range eggs. Homemade bread was wonderful.
Opinión verificada

8/10 Muy buena

Opinión verificada

6/10 Buena

Opinión verificada

6/10 Buena

Opinión verificada

8/10 Muy buena

Opinión verificada

8/10 Muy buena

Opinión verificada

10/10 Excepcional

Opinión verificada

6/10 Buena

Opinión verificada

8/10 Muy buena

Opinión verificada

2/10 Mala