In the heart of Cali's shopping district, Hotel Plaza Las Americas Cali offers a vibrant retreat with free continental breakfast and an on-site restaurant. Unwind in the sauna or steam room, then enjoy a rooftop view from the outdoor pool or explore nearby shops.
Centenario Commercial Center - 17 min walk - 1.4 km
Valle del Cauca Government Building - 18 min walk - 1.5 km
Getting around
Alfonso Bonilla Aragon Intl. Airport (CLO) - 30 min drive
Dauga Station - 47 min drive
Airport shuttle (surcharge)
Restaurants
Four Points by Sheraton Cali - 12 min walk
Panadería Y Pastelería Kuty - 6 min walk
La Locura La 14 Quinta 2 - 9 min walk
A Pepo Y Cuarta - 9 min walk
GHL Comfort Hotel Torre De Cali - 10 min walk
About this property
Hotel Plaza Las Americas Cali
Featuring a rooftop terrace, Hotel Plaza Las Americas Cali puts you within a 10-minute drive of Chipichape Shopping Center. Guests can indulge in mani/pedis, and La Rioja serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other features.
At a glance
DONE
Hotel size
54 rooms
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
DONE
Pets
Pets allowed*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Fitness center
An outdoor pool
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Tile flooring in room
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Dining
La Rioja - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Optional extras
Airport shuttle service is offered for an extra charge of COP 120000.00 per vehicle (roundtrip)
Children & extra beds
Rollaway beds are available for COP 100000.0 per night
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 100000 per pet, per night
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
Plaza las Americas Hotel Cali
Plaza las Americas Hotel
Plaza las Americas Cali
Plaza de las Americas
Plaza Las Americas Cali Cali
Hotel Plaza Las Americas Cali Cali
Hotel Plaza Las Americas Cali Hotel
Hotel Plaza Las Americas Cali Hotel Cali
Frequently asked questions
Does Hotel Plaza Las Americas Cali offer free cancellation for a full refund?
Yes, Hotel Plaza Las Americas Cali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Plaza Las Americas Cali?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Plaza Las Americas Cali?
Yes, pets are welcome. There's a charge of COP 100000 per pet, per night.
Is parking offered on site at Hotel Plaza Las Americas Cali?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Plaza Las Americas Cali?
Yes, an airport shuttle is available. The charge is COP 120000.00 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Plaza Las Americas Cali?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at Hotel Plaza Las Americas Cali and nearby?
Hotel Plaza Las Americas Cali has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Hotel Plaza Las Americas Cali?
Yes, there's an onsite restaurant, La Rioja.
What's the area around Hotel Plaza Las Americas Cali like?
Hotel Plaza Las Americas Cali is a short 12-minute walk from La Ermita Church and 12 minutes' walk from Bulevar del Río.
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Reviews
Hotel Plaza Las Americas Cali Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
7.0
Location
7.4
Staff & service
6.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jun 27, 2024
Great value, location and amenities. Pool,gym, safe in room,Sauna, spacious rooms. Minor maintenance issues visible but acceptable. Very close to Occidental Hospital. Great for the budget mindset.
JAMES
JAMES, 3-night trip
Verified
8/10 Very good
May 6, 2026
B
GERSAIN
GERSAIN, 1-night trip
Verified
8/10 Very good
Apr 18, 2026
Rggh
Luz Marina
Luz Marina, 3-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Excelente
CESAR
CESAR, 2-night trip
Verified
10/10 Exceptional
Sep 5, 2025
Very nice
GILBERTO
GILBERTO, 7-night trip
Verified
10/10 Exceptional
Dec 27, 2024
The personal that works there are very nice
Claritza
Claritza, 1-night trip
Verified
2/10 Poor
May 12, 2024
The hotel needs more maintenance. Everything looks old and some parts very dirty.
Maria
Maria, 1-night trip
Verified
2/10 Poor
May 16, 2024
Certainly! Here’s a revised version of your message:
---
I have stayed in many hotels, but I have never had an experience like the one we had at this hotel. The facilities were dirty, including the pool and the gym, and the jacuzzi was broken. When we asked for a wine opener, we were told that none were available. The hair dryer was broken, the fridge was old and malfunctioning, and the pool towels were worn out and had holes.
We initially booked for three days but decided to leave after two days because we didn't feel safe at the hotel. Despite this, we were not given a refund for the third night. When we checked out yesterday, we were charged $200 for allegedly dirty towels and bed sheets, even though they were old and had holes.
We requested to speak with the manager, but after waiting for an hour, we were told that she was in a meeting and unavailable. This has been the worst experience I have ever had at a hotel.
---
Let me know if you need any further information.
I would like Expedia to refund the extra night and the money the hotel debited from my credit card
Maria
Maria, 3-night trip
Verified
6/10 Good
Jan 8, 2026
La cama muy vieja, el ascensor que da miedo
Abraham
Abraham, 1-night trip
Verified
2/10 Poor
Oct 27, 2025
En mucho, pero mucho tiempo, es el peor hotel que en que hemos estado. Ese lugar parece abandonado, embargado o algo así. El personal pésimo y el servicio malísimo. De verdad ese hotel daña todo el viaje.
Carlos Anibal
Carlos Anibal, 1-night trip
Verified
2/10 Poor
Jun 8, 2025
Las fotos presentadas no son actualizadas, hubo que cambier de habitacion dos veces. La primera no tenia agua caliente, la segunda el aire acondicionado no funcionaba en la tercera habitacion el televisor tenia problemas con el sonido. El area de la piscina estaba sucia y con pmumas de palomas. La puerta de la habitacion hubo que ponerle un papel a la cerradurra porque tenia un orificio y te podian observar desde afuera. No recomiendo ese hotel bajo ninguna circunstancia. Deben remodelarlo por completo.
Gabriel
Gabriel, 7-night trip
Verified
2/10 Poor
Jul 30, 2024
no trabajaba el aire, no habia agua para comprar para tomar la chapa del hotel edtaba rota
Soledad
Soledad, 1-night trip
Verified
6/10 Good
Jun 20, 2024
No
Tyler
Tyler, 3-night trip
Verified
10/10 Exceptional
Jan 23, 2022
muy buena la atencion
Jorge
Jorge, 1-night trip
Verified
6/10 Good
Dec 7, 2021
i like the staff they were very friendly. also i did the the massage and spa service.
dezi
dezi, 7-night trip
Verified
8/10 Very good
Feb 8, 2020
Nice place no privacy
The hotel is nice, well maintained and clean, the staff very friendly and helpful. The room it self at least the one I have, has no privacy you can hear every conversation from next room, and that is part because it has glass walls facing the street but it is a gap o about 8 inches between the outside wall and the interior wall, you could literally see the room next door thru this gap. Yes is partially covered but if you are tall or get on a chair could see the other side. So privacy is none. Now other than that bed is very comfortable and the room as the rest of the facility is very very clean. I do recommended yes.
Fabricio
Fabricio, 2-night trip
Verified
8/10 Very good
Dec 5, 2019
Me parece muy bien, tienen un precio, económico y su
personal es atento,en la limpieza,son constantes y están dispuestos a brindar un buen servicio te ayudan a movilizarte y te brindan una buena atención.
LasAmeeicas
LasAmeeicas, 7-night trip
Verified
6/10 Good
Aug 28, 2019
Toilet is running water. No hanger for cloth hanging. Furniture are cheapy . Staff are not friendly.
Verified traveler
2-night trip
Verified
2/10 Poor
Aug 19, 2019
Once I arrived at the hotel they said that I did not have a reservation at the hotel and that travelocity did not contact the hotel for a reservation for Ramon Otero. That I souls go yo a diferent hotel because they were full and that they could not help me. I show them my reservation confirmation and the person at the front desk didnt even looked at the computer to verify my confirmation with travelocity. I got very sad and angra and I told the person at the front desk that if they were gong to chase me from the hotel they had to make acomodations for me and my wife in another hotel and they had to pay for my stay there. I keeped insisting that I was not living the hotel because Im a american tourist that thrusted that my reservation was going to be honered. After 30 minutes a supervisor came to me saying that they had found a room justo like I had reserved and that I had to wait while they cleaned the room. I waited about an hour before I could center the room. Once in the room I had to go back yo the front desk and telled them that the tv remote control wasent working and they send a person to replace the batterys. The A/C over our bed wasent working it was only blowing hot air. My wife and me decided to the hotel swiming pool and we could not get in because the water was derty and had a bad smell. So we could not get in. We decided to take a shower and the shower door had some roller guide missing and almost the glass Door came off the track. There were 2 slidding doors a
Verified traveler
1-night trip
Verified
6/10 Good
Feb 22, 2019
Bad service, no communication.
Everything was fine till they hit me with a charge at check out supostly for Insurence for the kid in case of emergency? Not good!.. I will never stay there again.
Roger
Roger, 1-night trip
Verified
4/10 Fair
Jan 1, 2019
Relación precio-servicio es desproporcionado
Los muebles de la habitación son supremamente viejos incluidos colchón y almohadas. Invertir en los muebles y habitaciones les haría bien. Yo pasé sólo 2 noches y el dolor de espalda que me dejaron colchón y almohadas es terrible.
Al lado de la entrada de las habitaciones hay un calentador a gas enorme que tenían al descubierto y en el q pude observar las llamas amarillas, lo cual tengo entendido no es lo indicado. Creo que puede ser peligroso.
En el desayuno no ofrecen jugo de naranja, propio de cualquier desayuno en cualquier parte del mundo. No hay yogurth y sólo ofrecen dos tipos de frutas. Los huevos sólo los ofrecen revueltos sin dar otras opciones. Y sólo ponen un tipo de mermelada.
Lo que salva el hotel es el personal que hace lo que puede y de buena forma.
No volveré porque es un hotel viejo y descuidado.
Angélica
Angélica, 2-night trip
Verified
10/10 Exceptional
Aug 18, 2018
Great service overall, I couldn’t be happier, fast check in, and excellent team
Andres
Andres, 1-night trip
Verified
8/10 Very good
Apr 9, 2018
nice place to stay in Cali
spacious hotel, very open, good breakfast, good location, large room and bathroom
Verified traveler
Verified
6/10 Good
Feb 26, 2018
Very large rooms
Barry
Verified
8/10 Very good
Jan 6, 2018
Nice hotel and very nice staff. Always helpful.
I’m planning to stay there again but their internet was down sometimes all day. I was there for over ten days and missed some important connections. Hopefully it’s better when I return. Their breakfast was excellent.