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Hotel Gran Palace

4.0 star property
Santiago hotel with indoor pool and restaurant

Choose dates to view prices

Located near Palacio de la Moneda, Hotel Gran Palace offers a warm welcome with breakfast and WiFi in public areas. Take advantage of the swimming pool, luggage storage, concierge services and business center to make your stay relaxing and convenient. Guests rave about their experiences at this hotel.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Gym
  • Free breakfast
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • 24-hour fitness center
  • Hot tub
  • Room service
  • Conference center
  • Business center
  • 10 meeting rooms
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
The current price is $74
$74 total
Dec 12 - Dec 13

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
In-room safe
  • City view
  • Sleeps 6
  • 6 Twin Beds OR 1 Queen Bed and 4 Twin Beds

View all photos for Classic Room

Minibar, in-room safe, free WiFi, bed sheets

Classic Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
In-room safe
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

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  • Free breakfast
  • Free parking
  • Free WiFi
8.2 out of 10, Very Good, 612 reviews
The price is $64
$64 total
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About the neighborhood

Map
Huerfanos 1178, Santiago, 8340420

What's nearby

  • Plaza de Armas - 4 min walk - 0.4 km
  • Palacio de la Moneda - 6 min walk - 0.5 km
  • Santiago Town Square - 6 min walk - 0.5 km
  • Mercado Central - 9 min walk - 0.8 km
  • Santa Lucia Hill - 10 min walk - 0.9 km

Getting around

  • Santiago Intl. Airport (SCL) - 17 min drive
  • Hospitales Station - 4 min drive
  • Matta Station - 5 min drive
  • Parque Almagro Station - 17 min walk
  • Armas Station - 6 min walk
  • University of Chile Station - 9 min walk
  • La Moneda Station - 9 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪El Rápido - ‬2 min walk
  • ‪Bar Nacional 2 - ‬2 min walk
  • ‪Dos y Dos - ‬2 min walk
  • ‪Subway - ‬2 min walk

About this property

Hotel Gran Palace

At Hotel Gran Palace, you'll be within a 10-minute drive of Costanera Center and Palacio de la Moneda. Guests can relax at the hot tub, work out at the 24-hour fitness center, or grab a bite to eat at the restaurant. Also, this hotel is within a short drive of Parque Arauco Mall. Public transportation is just a short walk: Armas Station is 6 minutes and University of Chile Station is 9 minutes.

At a glance

DONE

Hotel size

    • 107 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Shopping

Working away

  • Business center
  • 10 meeting rooms
  • Conference center (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 24-hour fitness center
  • An indoor pool
  • Hot tub

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way, maximum occupancy 2)
  • Area shuttle service is offered for an extra charge
  • Hosted evening meal costs USD 25

Renovations and closures

The following facilities will be closed during December, November, January, February, March, and October:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 26.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 1:00 PM to 9:00 PM

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Gran Palace Santiago
Gran Palace Santiago
Gran Palace
Hotel Gran Palace Hotel
Hotel Gran Palace Santiago
Hotel Gran Palace Hotel Santiago

Frequently asked questions

Does Hotel Gran Palace offer free cancellation for a full refund?

Yes, Hotel Gran Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Gran Palace?

Yes, there's an indoor pool. Guests have pool access from 1:00 PM to 9:00 PM.

Are pets allowed at Hotel Gran Palace?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Gran Palace?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Gran Palace?

Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.

What are the check-in and check-out times at Hotel Gran Palace?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Gran Palace and nearby?

Hotel Gran Palace has an indoor pool and a 24-hour fitness center, as well as a hot tub.

Are there restaurants at or near Hotel Gran Palace?

Yes, there's an onsite restaurant.

What's the area around Hotel Gran Palace like?

Hotel Gran Palace is in Downtown Santiago, a short 6-minute walk from Armas Station and 8 minutes' walk from Palacio de la Moneda.

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Reviews

Hotel Gran Palace Reviews

8.2

Very Good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

7.0

Eco-friendliness

8.0

Property conditions & facilities

Reviews

6/10 Good

The hotel is sharing a building with other services, and the common area need refurbishing. The mattress is bad and bent, needs replacement. Same for pillows that are not soft, basically below the standard of 4 stars hotel. There was a kind of fan outside that was too loud during the night. The room is bad sound insulated. The customer service was very good and friendly.

8/10 Very good

La chambre était très bien. Une bouilloire pour une boisson chaude le soir aurait été un plus
Eric, 4-night trip

8/10 Very good

El hotel muy bueno La piscina siempre está llena funciona 13h a 21h Es temperada no funciona el sauna Recepcionista una chica brasileña es muy amable se nota que le gusta su trabajo Por otro lado el chico que se llama Cristian o cristifer muy mala onda se nota que es xenofonuco no le gusta su trabajo solo decía cosas despectivas para no atenderme y al final lme Entendí mejor con la chica brasileña la verfs el chico evitar atenderse con él o mejor pañal lo coloquen en un lugar donde no attimeda público porque es demasiado despota y ayer sentir mal al huésped
Yerlins, 1-night trip

10/10 Exceptional

Instalaciones aceptables, aseo adecuado, personal con excelente nivel de servicio. La piscina necesita un poco de cloro extra, pero no está mal.
Dorian, 2-night trip

8/10 Very good

Good but noise difficulties

It is very conveniently located. Noise in general was way too much. AC unit and street noise. People are friendly. Would recommend for people with families. Internet was surprisingly good.
Ashish, 2-night trip

10/10 Exceptional

This property was great! I was allowed to check -in early which gave me time to explore Santiago. The hotel is located right along the main drag so is very convenient. The breakfasts are great and the views are amazing . Highly recommend this hotel !
2-night trip

8/10 Very good

Hotel bem localizado

Hotel bem localizado. Perto de vários restaurantes, pizzarias, cafetarias, casa de cambio. Leve real e troque nas casas de cambio. Café da manha muito bom.
Aldo Antonio, 3-night trip

10/10 Exceptional

Très prévenant

Accueil sympa et ont su nous trouver un taxi au milieu de la nuit pour notre de départ vers le sud
ROGER, 2-night trip

8/10 Very good

We had a medical emergency and the staff was very helpful. Staff was very friendly. Problems: non-functioning safe, phone, and some lights. Also level of safety in usage of shower was poor.
2-night trip

8/10 Very good

agradable

personal agradable, sin mas, buen desayuno, le falta mejor mantenimiento
VERONICA, 2-night trip

10/10 Exceptional

Good place

Great place, the room was a bit small but it had everything i meeded
5-night trip

10/10 Exceptional

Excelente servicio
claudia alejandra, 1-night trip

8/10 Very good

The staff were amazing and went out of their way to ensure our comfort and safety
Mich, 9-night trip

4/10 Fair

The showers condition / hot water is pathetic. The AC was leaking water into the room. Sink no hot water .
4-night trip

10/10 Exceptional

Excelente vista a la ciudad. Buen servicio, cuartos limpios.
Lorena, 1-night trip

4/10 Fair

Great staff. Friendly and helpful. Breakfast buffet was okay, a good amount of choices.
Anonymous, 2-night trip

4/10 Fair

Le parking est à 2 pâtés de maison de l’hotel. Donc, avec des bagages c’est galère, !! Les chambres ne sont pas insonorisées donc en plein centre ville près d’un feu, même au 8 ème étage, la chambre est très bruyante !
1-night trip

10/10 Exceptional

Such a great property with really nice amenities and a lovely staff.
5-night trip

8/10 Very good

Ótimo hotel

Hotel ótimo, com excelente localização atras do palácio de la MOneda e da Rua Agustinas que tem várias casas de câmbio. pertinho da Plaza de Armas.
Daniela J, 7-night trip

10/10 Exceptional

Estupendo GP

Muy bien, en especial destaco a Berlin por sus atenciones El wifi excelente.Los mozos también atentos el sr. de las tortillad
10-night trip

10/10 Exceptional

Valeu a escolha

Adorei o tamanho do quarto : enorme....éramos 3 adultos e parecia um apto! Tinha um banheiro e um lavabo! Área de piscina coberta com hidromassagem maravilhosa! Recomendo o hotel!
ednea, 5-night trip

8/10 Very good

Friendly hotel staff, quiet hotel, and nice breakfast.
2-night trip

10/10 Exceptional

Classic place, best location, great staff, good breakfast, rooms were a little small but still nice.
1-night trip

10/10 Exceptional

Great location. Easy walk to everything. Great service
5-night trip

10/10 Exceptional

Excellent location, the property is close to historic places and metro stations... everything liked me.
3-night trip