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Star Palace Hotel

3.5 star property
Beachfront hotel with outdoor pool, near Cerritos Beach

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Photo gallery for Star Palace Hotel

On the beach
Property amenity
Interior
Standard Room, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets
On the beach
On Cerritos Beach's sun-kissed shores, Star Palace Hotel offers a vibrant retreat. Savor international cuisine at one of the three on-site restaurants, unwind with a cocktail by the poolside bar or enjoy breakfast in your room with WiFi connection. Guests rave about this hotel’s lively atmosphere and convenient perks like self parking and luggage storage.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Terrace
  • 24-hour front desk
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is $106
$126 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds, No view

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, No view

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Free bottled water
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Free bottled water
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Free bottled water
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

View from room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Free bottled water
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Sea View

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Pool View

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Standard With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Economy

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Economy

  • Sleeps 4
  • 2 Double Beds

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  • Pool
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8.2 out of 10, Very Good, (1212)
The price is $65
$77 total
includes taxes & fees
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About the neighborhood

Map
Av. Camarón Sabalo S/N, Zona Dorada, Mazatlán, SIN, 82100

What's nearby

  • Playa Brujas - 2 min walk
  • El Cid Country Club Golf Course - 4 min drive
  • Mazatlan International Center - 6 min drive
  • Mazatlán Aquarium - 8 min drive
  • Cerritos Beach - 9 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Angelo's - ‬5 min walk
  • ‪La Catrina Restaurant y Cantina - ‬2 min walk
  • ‪Los Panchos-pueblo Bonito - ‬5 min walk
  • ‪Restaurante Cilantros - ‬7 min walk
  • ‪Diego's Beach House - ‬2 min walk

About this property

Star Palace Hotel

Star Palace Hotel is a great choice for your beach stay in Mazatlán. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center. Pelican, one of 3 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights include a poolside bar, a bar/lounge, and a terrace.

All inclusive

All-inclusive room rates at Star Palace Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Water activities

Kayaking

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 120 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Pelican - This restaurant specializes in international cuisine and serves breakfast and lunch.
Pacífica - This seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sushi Market - This sushi bar specializes in sushi and serves breakfast, lunch, and dinner. Open daily.
Oceano Pizza and Grill - This restaurant specializes in pizza and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 220 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Star Palace Hotel Mazatlan
Star Palace Mazatlan
Star Palace Hotel Hotel
Star Palace Hotel Mazatlán
Star Palace Hotel Hotel Mazatlán

Frequently asked questions

Does Star Palace Hotel offer free cancellation for a full refund?

Yes, Star Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Star Palace Hotel?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Star Palace Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Star Palace Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Star Palace Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Star Palace Hotel?

No, this hotel doesn't have a casino, but Casino del Rey (3-min drive) and MonteCarlo Casino (4-min drive) are both nearby.

What is there to do at Star Palace Hotel and nearby?

Star Palace Hotel has an outdoor pool and a fitness center.

Are there restaurants at or near Star Palace Hotel?

Yes, there are 3 onsite restaurants, featuring international cuisine.

What's the area around Star Palace Hotel like?

Star Palace Hotel is a short 2-minute walk from Playa Brujas and 2 minutes' walk from Islands and Protected Areas of the Gulf of California.

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Star Palace Hotel Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Staff was awesome it’s in a great area.
Araceli M, 2-night trip

10/10 Exceptional

liked the fact that meet all expectations for a place like this to make it a fun vacation

8/10 Very good

Staff were extremely friendly. The beach is beautiful and rooms are simple, but have the necessities
Jennifer Lee Ann, 7-night trip

6/10 Good

Rooms needed. Mini fridge,.microwave
Agustin, 4-night trip

6/10 Good

Front desk staff
SILVIA, 4-night trip

2/10 Poor

This hotel is not the ideal place to stay. Dirty rooms, and check in is horrible. Would not stay here again.
Enrique, 1-night trip

6/10 Good

Chilis Pepper, a restaurant next door is excellent. We were unable to charge drinks and food to our room and needed to pay cash for orders we made out near the pool. Inconvenient, but not a deal breaker once we knew about it. There are several nightclubs across the street and the music was extremely loud until 4am on Friday and Saturday nights. It was so loud, it made sleeping for me impossible. My wife was able to sleep through it. However, I would not stay in the hotel again on a Friday or Saturday night.
stephen, 7-night trip

2/10 Poor

The rooms were clean. Didn’t like that there was no fridge or coffee pot in room and no dresser or table, used ironing board as a counter. Not much English was spoken and it serves was none existent for most of the time. Cleaning staff in the rooms where fantastic. Found that the staff waited on the Spanish speaking people and walked past us unless we actually called them over.
Vernen, 21-night trip

4/10 Fair

it's on the beach, but pols are really only for kids. insufficient service poolside for snacks etc. this is more a family style hotel and not a good fit for seniors. the security staff didn't attempt to keep any nightime music on the beach at bay so they played till 4 in the morning. room cleaning was very good and front desk service also. but cold to luke warm buffet meals and noise won't bring me back to star palace
ANGUS, 14-night trip

2/10 Poor

the service is bad and if you don't have branded clothes they don't take good care of you
Jose, 3-night trip

2/10 Poor

TBH, I normally don't even write reviews, but I wanted to note for anyone reading: DO NOT STAY HERE! The pictures on Expedia are completely misleading, as is the rating. It is really not even a one-star hotel. Poor staff service, multiple unanswered phone calls to the front desk, a limited restaurant that is closed most of the day, no bar, limited beach access, unable to access Wi-Fi, malfunctioning TV remote, watching them dump mop water into the pool. On top of all that, we had a family emergency that shortened our stay, and the hotel would not refund any of portion of the stay that we mistakenly paid in advance. Expedia was zero help: They couldn't contact the facility either, and said they couldn't help. Don't know why they let the location list on the Expedia site knowing the Star Palace is essentially a sham rip-off. DO NOT STAY HERE!
Patrick, 6-night trip

6/10 Good

This hotel has its strengths and weaknesses. Brush up on your Español because English is not commonly spoken here. Do you like banda music? Then this is your heaven. All day and deep into the night, banda is being played by full bands as loudly as possible. Do you love open air nightclubs that blast terrible top 40 music until 4 am? You'll hear all the action from the comfort of your comfortable bed. The cleaning staff is the glue of this establishment! Our room was always spotless! The pool is the party spot from morning til night. Remember to bring your own speaker so you can join in on blasting your personal tunes like everybody else. Good luck getting a lounger there, it is competitive! There is hot water on the weekends but not during the week so get on training yourself for wim hof cold bathing. There are tons of awesome restaurants within blocks of the hotel which I would utilize because the food looks heinous. This was cheap, which was great, but remember you get what you pay for.
Amanda, 7-night trip

6/10 Good

Motel 6 equivalent, not good for night sleepers
This stay was to witness eclipse totality, and the first 4 nights of the stay were about $300USD (Fri-Mon), While our last 2 nights were $100. Let me be perfectly clear, this hotel is a $50-100 night hotel MAX. It is Motel 6 quality. Had I not had to pay the price gouging for the event, the review would be 1 star higher. But at the price I paid, it fell far short of what I expected. Pros: Excellent staff, very friendly, property is very clean, there is alot of places within a 15 minute walk for shopping and dining. The pool area is nice, comfortable, and the beach is also very nice. Cons: 1) The nightlife in the Golden Zone is ridiculous, multiple loud "social clubs" that blare their music from 10pm to 4am, even if there is literally only 5 people in their pathetic club. Also lots of "cruisers" ie single men, driving the street with giant speakers in their podunk little trucks blaring music until 4am. This hotel might as well be a cardboard box for all it does to keep out the noise. 2) The dining options at the hotel are an absolute joke, and had I paid for the "all inclusive" I would have been livid. The morning Cafe is terrible, the poolside bar/kitchen opens at 11 or 12 or 1 depending on how the staff is feeling that day, the pizza oven is open depending on the one guys schedule (was closed Sunday while we were there) and again even though he starts working by 9am, he doesnt open until 1pm. All this is ridiculous, pool was crowded by 9-10am every day.....
michael, 4-night trip

10/10 Exceptional

Muy buen lugar para vacacionar, excelente atención de todo el staff :)
Briss, 2-night trip

10/10 Exceptional

Excelente atención
Alejandra, 1-night trip

6/10 Good

Mal olor en alberca , chica . Elevador y pasillo sucio por mucho tiempo . No salvavidas en alberca . Inconvenientes para el estacionamiento del auto, quedó encerrado . Pero sí regresaríamos.
Francisco Concepción, 1-night trip

10/10 Exceptional

maria coleta, 3-night trip

2/10 Poor

No tenían mi habitación, pedí con vista al mar y pagué extra en mi reserva y me dieron otra con vista a la ciudad, me querían enviar a otro hotel
arturo leonardo, 2-night trip

4/10 Fair

JOANNA, 3-night trip

10/10 Exceptional

Alondra Loya, 3-night trip

10/10 Exceptional

Juan Eduardo, 3-night trip

10/10 Exceptional

Roberto, 2-night trip

8/10 Very good

todo esta bien, sin embargo enrente hay varios bares y n la habitacion que nos toco se escuchaba la musica y lbanda a todo lo que daba y no pudimos dormir bien.
CITLALI JAZMIN REYES, 3-night trip

4/10 Fair

La recepción no fue buena, mal trato de parte del personal, y estaba jugando cartas con mis hijos, y a las 11 PM paso alguien del staff y apago la luz sin advertirnos si quiera, con semejante grosería esta claro que no regreso.
ARMANDO, 4-night trip

10/10 Exceptional

Alejandra, 2-night trip