In the heart of the city, Hotel Exelsior offers a welcoming haven with free full breakfast and in-room WiFi. Relax after a day out at the on-site restaurant or take care of essentials at laundry facilities.
Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006
What's nearby
San Jose Cathedral - 4 min walk
Cucuta Museum of Culture - 5 min walk
Ventura Plaza Commercial Center - 7 min walk
Gobernación Norte de Santander - 8 min walk
General Santander Stadium - 10 min walk
Getting around
Cucuta (CUC-Camilo Daza Intl.) - 15 min drive
Restaurants
Restaurante La Mazorca - 2 min walk
Cevicheria El Mar - 5 min walk
Red - 7 min walk
Restaurante Embajada Antioqueña - 3 min walk
Federación Nacional De Cafeteros Norte De Santander - 4 min walk
About this property
Hotel Exelsior
When visiting San José de Cúcuta, Hotel Exelsior is a great choice to consider. Guests looking for a bite to eat can check out Ramsis, which serves international cuisine and is open for breakfast and lunch.
Languages
Spanish
At a glance
Hotel size
25 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets stay free (1 total, up to 33 lbs per pet)
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–9 AM
Restaurant
Room service (limited hours)
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Tile flooring in room
Room amenities
Be entertained
30-inch LCD TV
Cable TV channels
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
Special features
Dining
Ramsis - This restaurant specializes in international cuisine and serves breakfast and lunch.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
There is no hot water on site.
This property does not have elevators.
This property accepts credit cards and cash.
Also known as
Hotel Exelsior Cucuta
Hotel Exelsior San José de Cúcuta
Exelsior San José de Cúcuta
Hotel Hotel Exelsior San José de Cúcuta
San José de Cúcuta Hotel Exelsior Hotel
Hotel Hotel Exelsior
Exelsior
Exelsior San Jose De Cucuta
Hotel Exelsior Hotel
Hotel Exelsior San José de Cúcuta
Hotel Exelsior Hotel San José de Cúcuta
Frequently asked questions
Does Hotel Exelsior offer free cancellation for a full refund?
Yes, Hotel Exelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Exelsior?
Yes, pets stay free, with a limit of 1 total and maximum weight of 33 lbs per pet.
Is parking offered on site at Hotel Exelsior?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Exelsior?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 1:00 PM.
Are there restaurants at or near Hotel Exelsior?
Yes, Ramsis offers international cuisine.
What's the area around Hotel Exelsior like?
Hotel Exelsior is in the heart of San José de Cúcuta, a short 7-minute walk from Ventura Plaza Commercial Center and 8 minutes' walk from Gobernación Norte de Santander.
Hotel Exelsior Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 16, 2023
Very good accommodation considering the cost of the rooms. The people at the registration desk are very kind and friendly.
Jose
Jose, 1-night trip
10/10 Exceptional
Jan 23, 2025
Excelente
adanna mercedes
adanna mercedes, 1-night trip
10/10 Exceptional
Jan 15, 2025
adanna mercedes
adanna mercedes, 1-night trip
10/10 Exceptional
Jan 7, 2025
Adriana
Adriana, 1-night trip
10/10 Exceptional
Jan 3, 2025
adanna mercedes
adanna mercedes, 1-night trip
10/10 Exceptional
Jan 2, 2025
adanna mercedes
adanna mercedes, 2-night trip
10/10 Exceptional
Dec 14, 2024
adanna mercedes
adanna mercedes, 2-night trip
8/10 Very good
Nov 27, 2024
JOSE
JOSE, 1-night trip
10/10 Exceptional
Oct 29, 2024
Buen trato y receptividad la habitación limpia
Marlyn
Marlyn, 1-night trip
10/10 Exceptional
Oct 12, 2024
Humberto
Humberto, 1-night trip
10/10 Exceptional
Oct 2, 2024
Humberto
Humberto, 1-night trip
10/10 Exceptional
Sep 26, 2024
VICTOR
VICTOR, 1-night trip
10/10 Exceptional
Sep 22, 2024
Oriana
Oriana, 1-night trip
10/10 Exceptional
Aug 25, 2024
Recomendado para viajes cortos
Habitaciones muy cómodas y limpias en general, la atención del personal muy amable. Muy Cerca al centro y la zona es tranquila.
Verified traveler
3-night trip
10/10 Exceptional
Jun 12, 2024
Tanmy gabriela
Tanmy gabriela, 1-night trip
10/10 Exceptional
May 29, 2024
adanna mercedes
adanna mercedes, 1-night trip
10/10 Exceptional
May 25, 2024
Recomendable
Hotel excelcior muy buena ubicación excelente desayuno cómodo y precio
adanna mercedes
adanna mercedes, 1-night trip
10/10 Exceptional
May 25, 2024
Javier Alberto
Javier Alberto, 1-night trip
8/10 Very good
May 23, 2024
Muy buena atención
Marisol
Marisol, 1-night trip
10/10 Exceptional
May 20, 2024
Lo malo es que salen ofertas en las paginas de expedia o booking que son engañosas porq cuando llegas al sitio la habitación es con ventilador. Y estas no las especifican. Y el costo es mas elevado por tener aire acondicionado
richar
richar, 1-night trip
6/10 Good
May 12, 2024
Bien pero no me gustó que reserve por expedia y luego dijeron que la tarifa de expedia no es y entonces tocó que pagar la tarifa normal.
Elena
Elena, 1-night trip
8/10 Very good
May 7, 2024
Jose
Jose, 1-night trip
8/10 Very good
Apr 26, 2024
Yomara Natalia
Yomara Natalia, 1-night trip
10/10 Exceptional
Feb 5, 2024
Hotel comodo y de facil acceso para ir de compras a Cucuta muy buena ubicación