Pictures and descriptions provided by staff was completely underwhelming and did not justify the actually state of the property. Firstly, the elevator situation was extremely inconvenient. Having 3 elevators (2 of which were odd and even floors only) for 24 floors for so many people was ridiculous. It would take 15 min at times because the only 1 option would be full, so we would have to wait for another elevator. It was crazy and made the hotel experience worse. In addition, the room itself was not at its optimal cleanliness and when we first went in, the wifi and the TV didn’t work. They fixed it quickly though. Lastly, the laundry room was also really inconvenient as you had to take 2 separate elevators and there were only 2 washers and 2 dryers for 24 floors of people staying in one hotel. Will not return, but hopefully other people had better experiences.