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Hoshino Resorts KAI Hakone

4.0 star property
Mountain Hakone ryokan with restaurant

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Photo gallery for Hoshino Resorts KAI Hakone

Public bath
Japanese-style Room with River View TC3 | View from room
Japanese-style Room with River View TC3 | Living area | Flat-screen TV
Exterior
Hot springs
Hoshino Resorts KAI Hakone puts you within a 15-minute drive of Lake Ashi and Fuji-Hakone-Izu National Park. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • 24/7 front desk
  • Non-smoking
  • Onsen
  • Free parking
  • Air conditioning

Main amenities (9)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Multilingual staff
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Minibar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese-style Room with River View TC3

Japanese-style Room with River View TC3 | Living area | Flat-screen TV

Japanese-style Room with River View TC3

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Bidet
Private bathroom
Free bottled water
  • 51 sq m
  • River view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese-style Room TA2

Minibar, in-room safe, desk, free WiFi

Japanese-style Room TA2

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Bidet
Private bathroom
Free bottled water
  • 46 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-style Room FA4

Minibar, in-room safe, desk, free WiFi

Japanese-style Room FA4

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Bidet
Private bathroom
Free bottled water
  • 51 sq m
  • River view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Japanese-style Room FA5

Minibar, in-room safe, desk, free WiFi

Japanese-style Room FA5

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Bidet
Private bathroom
Free bottled water
  • 58 sq m
  • River view
  • Sleeps 5
  • 5 Twin Beds

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The price is $369
$448 total
Dec 10 - Dec 11
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About the neighborhood

Map
230 Yumoto Chaya, Ashigarashimo-gun, Hakone, Kanagawa, 250-0312

What's nearby

  • Tamadare Falls - 4 min drive - 1.7 km
  • Gyokuren Shrine - 4 min drive - 1.7 km
  • Key Hiraga Museum - 4 min drive - 2.0 km
  • Hakone Toy Museum - 5 min drive - 2.7 km
  • Sounji Temple - 6 min drive - 2.3 km

Getting around

  • Haneda Airport (HND) - 86 min drive
  • Narita Intl. Airport (NRT) - 143 min drive
  • Hakone Yumoto Station - 8 min drive
  • Hakone Ohiradai Station - 9 min drive
  • Hakone-Itabashi Station - 11 min drive

Restaurants

  • ‪囲炉裏茶寮八里 - ‬7 min drive
  • ‪はつ花そば 本店 - ‬5 min drive
  • ‪茶のちもと - ‬5 min drive
  • ‪箱根浪漫亭湯本店 - ‬3 min drive
  • ‪たまだれ庵 - ‬19 min walk

About this property

Hoshino Resorts KAI Hakone

Hoshino Resorts KAI Hakone puts you within a 15-minute drive of Lake Ashi and Fuji-Hakone-Izu National Park. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant.

At a glance

DONE

Hotel size

    • 34 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–9:00 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • Garden
  • Library

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include deep-tissue massages and massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Hoshino Resorts KAI Hakone Inn
Hoshino s KAI Hakone Inn
Hoshino Resorts KAI Hakone Ryokan
Hoshino Resorts KAI Hakone Hakone
Hoshino Resorts KAI Hakone Ryokan Hakone

Frequently asked questions

Are pets allowed at Hoshino Resorts KAI Hakone?

Sorry, pets aren't allowed.

Is parking offered on site at Hoshino Resorts KAI Hakone?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hoshino Resorts KAI Hakone?

Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is noon.

What is there to do at Hoshino Resorts KAI Hakone and nearby?

Onsite recreation at Hoshino Resorts KAI Hakone includes hot springs. Hoshino Resorts KAI Hakone also has a garden.

Are there restaurants at or near Hoshino Resorts KAI Hakone?

Yes, there's an onsite restaurant.

What's the area around Hoshino Resorts KAI Hakone like?

Hoshino Resorts KAI Hakone is located on the waterfront in Yumoto, a short 10-minute walk from Tenzan Onsen and 19 minutes' walk from Gyokuren Shrine.

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Hoshino Resorts KAI Hakone Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff were very kind and respectful. Room was clean and spacious. Room had a gorgeous view of the river and trees. We enjoyed the very authentic traditional Japanese food served at breakfast and dinner. The public onsen is fantastic and the area also includes a sauna and a cold plunge. Be aware that guests with large tattoos are not permitted. Would not recommend the Japanese traditional room for guests over 5’8ft as the doorways are very low. My boyfriend had hit his head numerous times. Otherwise, our stay was great and would recommend Kai Hakone!
Cat, 2-night trip

10/10 Exceptional

Hermosas vistas

Ubicado en medio del bosque y cerca de un rio. El hotel es precioso aunque sus areas comunes necesitan un poco de renovación
Patricia, 1-night trip

10/10 Exceptional

Amazing service from wait staff at dinner and breakfast with gourmet transitional Japanese food. Onsen view was beautiful.
1-night trip

10/10 Exceptional

地理位置靜謐, 餐飲精緻, 房間寬敞舒適, 溫泉美景映襯
MingTing, 1-night trip

4/10 Fair

Property cannot service western travelers, lack of language is a big problem , it is not a luxury property with some nice spring pool and clean rooms , food variety and quality poor appeals only Domestic market, transportation is a problem also with limited taxi and hotels does not have shuttle, I ended up paying a $1 for boiled egg for my son which they refused to accommodate 2 days and finally agreed
Koray, 2-night trip

10/10 Exceptional

rooms were best we stayed at by far quality beds
Andrew, 2-night trip

10/10 Exceptional

This was an unique experience. The hot spring bath, the Japanese traditional room overlooking the river, the kaiseki dinner. It was such a wonderful and relaxing experience. I wish we stayed 1-2 days longer. Highly recommended beautiful place.
Pierluigi, 1-night trip

10/10 Exceptional

Excellent service, experience l, and onsen. The food was great, nothing to complain about with the overall experiences.
Alyssa, 1-night trip

10/10 Exceptional

Bell’albergo, non si può avere un caffè a colazione , orari rigidi per fare colazione come in ogni albergo in Giappone. Premetto che la cucina giapponese è la mia preferita Ma la colazione dovrebbe essere flessibile dando la possibilità di ordinare un caffellatte e un ovetto fritto, piuttosto che un brodo e tanti piccoli assaggini. Grazie comunque, le terme sono spettacolari e la stanza pure.
Paola, 2-night trip

10/10 Exceptional

A memorable trip.

Excellent services. Relaxing atmosphere and good experience with Japanese banquet meal.
Wendi W Y, 1-night trip

8/10 Very good

住宿環境不錯，餐點普普～
2-night trip

10/10 Exceptional

四平八穩。

我一連兩晚入住箱根星野兩間不到酒店！這間不是不好！而是界仙石原更加好～
ka kei keiko, 1-night trip

10/10 Exceptional

非常赞

完美的住宿，唯一遗憾的是食物并没有达到顶级
1-night trip

6/10 Good

Unbelievable mistake

Before making reservation, I've sent email to the hotel if they can provide us porter service because there are total 7 adults and 3 child with a lot of luggages due to 11 days of trip. Ms.Kaori replied me yes they can provide me porter service so I made reservation and also reserve taxi for the guide at 20.00 who stay nearby since 17Sep. After reservation, I keep contact with the hotel about this to ensure everything is smooth with Ms.Eri and Mr.Rei. One the day of arrival 18Dec, guide reconfirm with the hotel again but was informed that no proter service and no taxi until 22.00. What happen!!...The hotel keep confirm me these kinds of service until 2 days before arrival. The hotel inform me that it's call center at Okinawa who confirm me not the hotel. I don't belive that I heard this from the hotel in Japan. Fortunately, the hotel took small truck to help our luggage but no taxi anyway. I have to ask for another hotel where guide stay to pick up guide instead. I don't know what happen but you should explian better than this.
SUWAPADEE, 1-night trip

10/10 Exceptional

新穎低調奢華的日式溫泉旅館

新穎低調奢華的日式溫泉旅館, 非常舒適, 晚餐和早餐也很豐盛, 大浴場有山林的景色, 沒有什麼能挑剔的, 完美
1-night trip

6/10 Good

워낙에 유명한 호시노 리조트라 묻지도 따지지도 않고 갔습니다. 룸컨디션, 직원들의 접객태도, 인테리어의 디테일 모두 훌륭합니다. 하지만 7-80만원 하는 료칸에 딱 대욕탕 두개만 있다는것. 식사가 보여지는것 만큼 훌륭하지 않다는것이 아쉽습니다. 이 값이면 그냥 전통적인 료칸에 갈 것 같아요. 한번 경험하긴 좋지만 두번 가지는 않겠습니다.
Soon Ho, 1-night trip

10/10 Exceptional

The Ryokan was full of old world Japanese culture and traditions but with an updated elegance. The grounds where beautiful in the mountain country setting of Hakone. The hot spring baths where well kept, clean, and had upscale amenities. The staff was so polite and pleasant. As you drove away up the drive they would stand at the entrance and bow to you until you left sight. We will never forget our incredible stay!!
2-night trip

10/10 Exceptional

服務一級棒

服務很好，房間整理的很乾淨，早餐、晚餐都好吃。份量十足，根本吃不完，但是位置所在沒有其他商店，晚上只能跑溫泉，享受溫泉。
Peiyu, 1-night trip

8/10 Very good

좋아요. 대중탕이 노천탕이라 좋아요 식사는 뭐 그런 정도. 그닥 최고는 아닙니다. 교통은 불편하기에 핸터카를 이용하시는게 좋습니다
1-night trip

10/10 Exceptional

The resort was beautiful! The staff was incredibly friendly, helpful and accommodating. The standout for us by far, was the beautiful onsen and view! We had a great stay!
1-night trip

10/10 Exceptional

Signature architecture and decor style of hoshino

Perfect architecture and decor as a modern ryokan with traditional flavor and details, especially highlighting local wood craftsmanship. Food although not as great but still good
1-night trip

2/10 Poor

6人で宿泊した際に、夕飯が３人ずつ分かれて欲しいと言われました。今まで色々な宿泊施設を利用しましたが、そんなこと聞いたことありません。 様々な言い訳のような事を言われ、星野リゾートなだけに本当に残念でなりませんでした。 家族旅行で記念の旅だったので、どうしても６人でなきゃ無理だと伝えなんとか入れてもらいましたが、、 今後このような事がないことを希望します。 星野リゾートさんはとても好きな施設なので、これからも利用はさせて頂きます。
1-night trip

10/10 Exceptional

Excellent hotel, excellent staff and amenities available. Onset very good
2-night trip

10/10 Exceptional

너무 좋았습니다!
1-night trip

10/10 Exceptional

素晴らしいサービス！

スタッフが皆さん素晴らしい上に、お料理やお部屋、お風呂やロビーもとてもレベルが高く、またぜひ来たいと思いました。
MASAKI, 2-night trip