Hotel Flore Boutique

3.0 star property
City-center Downtown Cuenca hotel with restaurant

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December 2024
January 2025

Photo gallery for Hotel Flore Boutique

Hallway
Superior Studio Suite, 1 Queen Bed, Jetted Tub, City View | Minibar, desk, laptop workspace, soundproofing
Reception
Free toiletries, hair dryer, heated floors, towels
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
    Airport transfer
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Non-smoking
    Non-smoking
  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant
  • Valet parking
  • Self parking
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Communal living room
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Luggage storage
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Separate dining area
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

Triple Room

Highlights

Separate dining area
Soundproofed
Heating
LCD TV
Renovated in 2015
Hair dryer
Heated bathroom floor
Minibar
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Studio Suite

Highlights

Separate dining area
Soundproofed
Individually furnished
Heating
LCD TV
Renovated in 2015
Hair dryer
Heated bathroom floor
  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds OR 1 Queen Bed

Double Room, 1 Double Bed

Highlights

Separate dining area
Soundproofed
Heating
LCD TV
Renovated in 2015
Hair dryer
Heated bathroom floor
Minibar
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Studio Suite, 1 Queen Bed, Jetted Tub, City View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Heating
LCD TV
Renovated in 2015
Jetted bathtub
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Single Room

Highlights

Separate dining area
Soundproofed
Heating
LCD TV
Renovated in 2015
Hair dryer
Heated bathroom floor
Minibar
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

Basic Twin Room

Highlights

Separate dining area
Soundproofed
Heating
LCD TV
Renovated in 2015
Hair dryer
Heated bathroom floor
Minibar
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Large Twin Bed

Family Suite

Highlights

Separate dining area
Soundproofed
Heating
LCD TV
Renovated in 2015
Separate bedroom
Hair dryer
Heated bathroom floor
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
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About the neighborhood

Map
Padre Aguirre 8-15 y Mariscal Sucre, Cuenca, Azuay, 10110

What's nearby

  • Calderon Park - 2 min walk - 0.2 km
  • New Cathedral of Cuenca - 2 min walk - 0.2 km
  • Río Tomebamba & Calle Larga - 10 min walk - 0.9 km
  • Alejandro Serrano Aguilar Stadium - 16 min walk - 1.4 km
  • Mall del Rio - 5 min drive - 3.0 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 13 min drive
  • 14n - Antonio Borrero Station - 7 min walk
  • Luis Cordero (Hermano Miguel) Station - 7 min walk
  • Gaspar Sangurima Tram Station - 12 min walk
  • Unidad Nacional Tram Station - 20 min walk
  • Terminal Terrestre Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Negroni - ‬3 min walk
  • ‪El Confesionario - ‬2 min walk
  • ‪Raymipampa - ‬3 min walk
  • ‪Le Bistro - ‬2 min walk
  • ‪La Creme - ‬4 min walk

About this property

Hotel Flore Boutique

Hotel Flore Boutique is just 1.8 mi (2.9 km) from the airport and offers a shuttle (available on request). Free perks include WiFi and continental breakfast daily between 7:00 AM and 10:00 AM. Public transportation is close by: Gaspar Sangurima Tram Station is just 12 minutes by foot.

Languages

English, French, Spanish

At a glance

Hotel size

  • 21 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (9 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 8 per day)
  • Onsite valet parking (USD 8 per day)
  • Height restrictions apply for onsite parking
  • Onsite garage
  • 24-hour offsite parking nearby (USD 8 per day); reservations required

Transfers

  • Airport shuttle from 6:00 AM to 10:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1932
  • Safe-deposit box at front desk
  • Communal living room
  • Baroque architecture

Accessibility

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 30-inch LCD TV
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Heated floors

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per person (roundtrip)
  • Early check-in can be arranged for an extra charge of USD 15 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 20 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per day
  • Rollaway beds are available for USD 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per day

Parking

  • Self parking costs USD 8 per day
  • Valet parking costs USD 8 per day
  • Parking is available nearby and costs USD 8 per day (656 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Flore Boutique Cuenca
Flore Boutique Cuenca
Hotel Flore Boutique Hotel
Hotel Flore Boutique Cuenca
Hotel Flore Boutique Hotel Cuenca

Frequently asked questions

Does Hotel Flore Boutique offer free cancellation for a full refund?
Yes, Hotel Flore Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Flore Boutique?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Flore Boutique?
Yes. Self parking costs USD 8 per day. Valet parking costs USD 8 per day.
Is airport shuttle service offered by Hotel Flore Boutique?
Yes, an airport shuttle is available from 6:00 AM to 10:00 PM on request. The charge is USD 15 per person roundtrip.
What are the check-in and check-out times at Hotel Flore Boutique?
Check-in start time: 1:00 PM; Check-in end time: midnight. There's a charge of USD 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 20 (subject to availability).
Are there restaurants at or near Hotel Flore Boutique?
Yes, there's an onsite restaurant.
What's the area around Hotel Flore Boutique like?
Hotel Flore Boutique is in Downtown Cuenca, a short 7-minute walk from 14n - Antonio Borrero Station and 7 minutes' walk from San Sebastian Plaza.

Hotel Flore Boutique Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff very helpful and friendly, went out of their way to help
Mario, 2-night romance trip
Verified Expedia guest review

6/10 Good

My observation
Cold in room, lobby, banisters very dusty, no chairs to sit in room.
Lisa, 1-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

La atencion exelente; al hotel le falta algo fe mantenimiento, aunque estuve muy a gusto en el hotel
1-night family trip
Verified Expedia guest review

10/10 Exceptional

The location was excellent. The staff was helpful, but minimal. English with our limited Spanish. Nice 3nights.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Recommendation.
We so enjoyed our stay and will return. The restaurant provided simple, but very tasty food. They have done a lot of renovations and it shows. They do need someone to decorate the rooms to make it more cheerful. Also could add another chair or two in each room. The staff was fantastic. The location is one of the best in Cuenca. We enjoyed our stay.
Douglas L., 4-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Ellen, 7-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Henry, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

The Hotel Flore Boutique is a really nice hotel located right in the center of historic Cuenca. The staff is friendly and thoughtful. My room was clean and very comfortable. The breakfast provided was very good at their Florento Cafe downstairs. I highly reccomend this spot for your stay in Cuenca.
1-night family trip
Verified Orbitz guest review

8/10 Very Good

Very nice hotel just behind the cathedral. We rented the suite and was very big.
2-night trip
Verified Expedia guest review

4/10 Fair

Would not recommend this place
Pros - convenient location in the heart of Cuenca's historic center, clean rooms, reliable wifi CONS- not really greeted at all by front desk who checked us in by showing us a room and leaving us there without the room key or any information about wifi or breakfast. We had to ask multiple times for enough pillows and towels to use. There was no blow dryer and no where to hang towels in the bathroom. The phone wasn't working and when I asked about it to the front desk they said "that happens sometimes". The worst part of this whole experience was that this hotel clearly states that it has luggage storage on hotels.com but when i asked to store by backpack the front desk told me they did NOT have a luggage room but that I could "store" my bag in the front desk, with no security. I had relied on that description to store my things while I walked around the city and ended up having to carry my things around. Disappointing customer service. Overall did not have a pleasant experience here and will not be returning to this "hotel".
1-night family trip
Verified Hoteles.com guest review

4/10 Fair

We booked two floor Family Studio Suite but while arrived they put us in one room orphean home like room with 4 beds. We booked different room. Stuff reception was realy unwilling to understand that we payed for a different room type and much more. Room was really cold, without heating at all. Half renovated and ongoing works. Breakfast was really economy type. Not a nice experience.
Experienced, 2-night trip
Verified Expedia guest review

8/10 Very Good

Excellent but some noise.
Overall, I'd definitely recommend this place. The only complaints were that it was tricky to find because there was no street signage (had to walk in the front entrance to see it) and it was surprisingly noisy, with some kind of machine kicking in-and-out periodically and street noise. The way it's laid out with an interior court yard and no real access to the front road other than the suites facing it or the front entrance, we thought it would've been quieter. Great location, service, showers, beds, and breakfast though. It'd be tough to find a better place in Cuenca!
Verified Hoteles.com guest review

10/10 Exceptional

Excellent hotel. Great Location
The hotel sent a taxi to the airport to pick us up. They offered it without me even asking. The room was comfortable and very clean. There were a few odd noises - water dripping in another room and a sound that might have been a washing machine somewhere but it didn't bother us a lot. The staff was very accommodating with suggestions of what to see, giving us bottled water and there is a laundry service. The location is fantastic, right in the old town and behind the largest cathedral. There's a new cafe adjacent to the hotel and if you're a guest you get a free continental breakfast. This seemed to be brand new and they're still working out the staffing but by the time we left things were running smoothly. This is an excellent place to stay and Cuenca is a beautiful city. Highly recommended!
Jenny, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Great new hotel in historic Cuenca
This is a relatively new hotel (about 3 months old) so everything has been refurbished. It's a perfect location right by the main square and across from the lovely flower market. In fact, if given the opportunity, there is a beautiful terrace at the top of the hotel (if no one is in the apartment) that you may request to see for incredible views (a little secret). The couple who own the hotel are very helpful with recommendations etc. A couple notes: because the hotel is right next to the main cathedral, the bells will ring throughout the day, including at 7am... so don't plan to sleep in. Also, the hotel doesn't have their own breakfast yet (will soon) so they offer you a simple breakfast at a cafe around the corner. It was a good breakfast... but be sure to clarify what is included on the hotel coupon/voucher (just break/coffee/juice from what we could tell). Also, the higher you go in the hotel, the weaker the wifi signal. Just fyi. Otherwise, the cafe will overcharge you. But this is a great quality hotel, especially for the views, location, and price. Highly recommend.
John, 2-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Great location and value
Well managed hotel in a location that couldn't be more central. It's brand new but in a historic building with a beautiful atrium. Many rooms have extra high ceilings and very nice town views. Showers and bathrooms are modern and convenient.
Terrence R, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

This building was completely renovated 2-3 years ago due to a devastating fire, per friends. As a result, the interior is virtually brand new and appears relatively modern. Unfortunately, the renovated space is poorly designed--for example, in my tiny bathroom there were no shelves for toiletries or even soap, the shower door opened inward and was impossible to turn on without getting wet; and the shower leaked buckets due to poorly sealed joints. The earlier room I occupied ( I asked for a change) was huge but incredibly noisy (traffic church bells next door at 6:45 am). Another concern was the "free breakfast" advertised on the website, about which the staff knew nothing and was not provided. On the other hand, positives included very friendly, accommodating staff and great location for walking, eating and sightseeing. Overall, I would not recommend staying here due to the discomfort described above.
11-night trip
Verified Hoteles.com guest review

8/10 Very Good

Friendly front desk all shifts. Newer place, no coffee gor guests yet in tge a.m. But they say they soon will. Being honest, it is not the quietest place with a center court arrangement open to all floors, and often times it seems almost like vehicles are driving through the room/ sound insulation is not good. Steep, long stairs to climb- not a problem for me but will be for some.
3-night trip
Verified Hoteles.com guest review

8/10 Very Good

No me gusto que el primer dia me dieron una avitacion que no tenia nada que ver con las fotos del anuncio ,pero luego de un reclamo me dieron una mejor avitacion
edwin, 10-night trip with friends
Verified Expedia guest review

8/10 Very Good

Cómodo y limpio.
Soledad, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Ariana, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Bonito y bien situado
Nos ha gustado mucho. Muy bien situado. Limpio y bonito. Único fallo: no tiene ascensor aunque el personal se ocupa de subir y bajar las maletas. Al parecer no se puede poner por ser un edificio protegido. Es una pena. Si te toca el tercer piso puede ser un problema para algunas personas. A nosotros no nos supuso ningún problema.
Apolinar, 2-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Excelente servicio y perfecta ubicación en el centro de Cuenca
MANUEL, 1-night family trip
Verified Hoteles.com guest review

4/10 Fair

The room was on the top floor (75 stairs) and there was no elevator. Due to my recent knee surgery, I was unable to climb the stairs, having to leave early. Also there is no heat, cooling, or air ventilation in the room. The room had a very small window and the internet was horrible.
LTCJoe, 3-night trip
Verified Expedia guest review