In the heart of Downtown Jackson, The Westin Jackson offers an upscale retreat. Enjoy a rejuvenating experience at Soul Spa or savor Southern flavors at Estelle Wine Bar/Bistro. Relax in the indoor pool, and take advantage of WiFi and helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Pet friendly
Parking available
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Health club
Valet parking
Room service
Massage/treatment rooms
Business center
11 meeting rooms
24-hour front desk
For families (6)
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Coffee/tea maker
The current price is $125
$125
$161 total
includes taxes & fees
May 31 - Jun 1
Why we love this property
Business meets pleasure
Downtown business district hotel with 11 meeting rooms and business center. Spa services and happy hour bar await after work.
Foodie heaven
Local cuisine restaurant and bar with full breakfast, including vegetarian options. Vegan dining and in-room champagne enhance the experience.
Spa sanctuary
Facials, body treatments, and massage await at this full-service spa hotel. A hot tub and fitness facilities complete the wellness experience.
Mississippi Governor's Mansion - 7 min walk - 0.6 km
Jackson Convention Complex - 10 min walk - 0.9 km
Mississippi Civil Rights Museum - 13 min walk - 1.1 km
Mississippi State Capitol - 15 min walk - 1.3 km
Mississippi Coliseum - 19 min walk - 1.7 km
Getting around
Evers Intl. Airport (JAN) - 16 min drive
Madison, MS (DXE-Bruce Campbell Field) - 17 min drive
Jackson Station - 13 min walk
Restaurants
Hal & Mal's - 7 min walk
Martin's Downtown - 5 min walk
Mayflower Cafe - 12 min walk
Hen & Egg - 13 min walk
Estelle Wine Bar & Bistro - 1 min walk
About this property
The Westin Jackson
When visiting Jackson, The Westin Jackson is a great choice to consider. Guests can visit the spa to indulge in massages, facials, or body treatments, and local cuisine is served at Estelle Southern Table, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other features. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
203 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets stay free (dogs only, 2 total, up to 40 lbs per pet)
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) in rooms*
LOCAL_PARKING
Parking
Uncovered onsite valet parking (USD 32 per day; includes in/out privileges)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
Restaurant
Bar/lounge
Room service
Traveling with children
Children's menu
Working away
Business center
11 meeting rooms
Conference space (12000 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
ATM/banking
Health club
An indoor pool
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Height-adjustable showerhead
Transfer shower
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
50-inch LED TV
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open select days.
Dining
Estelle Southern Table - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 21.60 per accommodation, per night
Optional extras
WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 20 to 50 per person
Parking
Uncovered valet parking costs USD 32 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson
Frequently asked questions
Does The Westin Jackson offer free cancellation for a full refund?
Yes, The Westin Jackson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Jackson?
Yes, there's an indoor pool.
Are pets allowed at The Westin Jackson?
Yes, dogs stay free, with a limit of 2 total and maximum weight of 40 lbs per pet.
Is parking offered on site at The Westin Jackson?
Yes. Valet parking costs USD 32 per day.
What are the check-in and check-out times at The Westin Jackson?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Westin Jackson and nearby?
The Westin Jackson has a spa and an indoor pool, as well as a health club.
Are there restaurants at or near The Westin Jackson?
Yes, Estelle Southern Table offers local cuisine.
What's the area around The Westin Jackson like?
The Westin Jackson is in Downtown Jackson, a short 7-minute walk from Jackson Convention Complex and 12 minutes' walk from Mississippi State Capitol.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
7.8
Location
9.2
Staff & service
9.4
Property conditions & facilities
Popular mentions
Service staff
Room
Restaurant
Location
Food
Bed
Parking
Bar
Ambience
Lobby
Reviews
Verified
10/10 Exceptional
Jan 11, 2026
Staff was so nice!
Dunri
Dunri, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
The front desk staff were very nice and efficient. The restaurant staff provided excellent customer service were very nice. The room was very clean.
Lawanna
Lawanna, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2025
I enjoyed everything the staff, cleanliness of our room ,
Anita
Anita, 1-night trip
Verified
10/10 Exceptional
Dec 31, 2025
My stay was amazing! Thank you Westin for making our stay comfortable and relaxing.
Marica
Marica, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
The room was beautiful and very clean. Customer service was top tier from the front desk to the valet. I will most definitely be visiting again.
Karmen
Karmen, 2-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Staff was amazing. Room was excellent.
Cathy
Cathy, 2-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Room spotless. Very Nice hotel!
damita
damita, 2-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Nice, elegant, comfy and cozy. Will stay here again
Valicia
Valicia, 2-night trip
Verified
10/10 Exceptional
Nov 5, 2025
The Westin was in perfect location, the staff was friendly, and Valet was great!
Ursula
Ursula, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Clean room… Comfy bed…. Nice spa and staff… even the valet staff who availed when they saw a need. Thank you. Nice property. Good restaurant.
Avis
Avis, 2-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Very comfortable, quiet stay! The kids enjoyed the indoor pool. I'd definitely stay here again if we're ever in the area again. Super friendly staff and valet. 10/10 recommended.
Marlania
Marlania, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Cleen, good service
RAMI RIYAD ISMAIL
RAMI RIYAD ISMAIL, 1-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Exceptional customer service and the room was in immaculate condition. Great atmosphere.
Lisa
Lisa, 2-night trip
Verified
10/10 Exceptional
Dec 17, 2025
Clean room. Excellent customer service. Staff was friendly
Demetrius Kenyatta
Demetrius Kenyatta, 3-night trip
Verified
10/10 Exceptional
Sep 28, 2025
Great hotel. Enjoyed my stay. Staff very friendly and great room in a good location. Used valet parking which was efficient and reasonable. Easy to walk to various sites.
George
George, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2026
The staff was absolutely amazing. Stopped halfway to Atlanta. I wish the indoor pool would have been a bit warmer but everything was clean and great!
Also, the restaurant was impeccable.
The rooms were clean and wonderful.
Surrounding area a bit sketchy but you feel very safe on the property!
Jamie
Jamie, 1-night trip
Verified
10/10 Exceptional
Jun 6, 2025
Dinner at the restaurant was excellent.
Demetrice
Demetrice, 1-night trip
Verified
10/10 Exceptional
Aug 31, 2025
5 stars!
What a wonderful hotel in the heart of downtown Jackson. Close and conveniently located JSU.
Marketa
Marketa, 1-night trip
Verified
8/10 Very good
Feb 2, 2026
Clean room. Friendly staff. Coffee creamer in room was chunky and inedible. No coffee in the lobby. Restaurant served us a cup to go… which was mediocre and costs 4-5$ for a small cup. Limited free parking on the street. Great location for convention center events though.
Rachel
Rachel, 2-night trip
Verified
8/10 Very good
Jul 24, 2025
Never stayed here before. Staff was very attentive snd accommodating.
Lori
Lori, 1-night trip
Verified
10/10 Exceptional
Aug 12, 2023
Great hotel and staff is super friendly!
Carla
Carla, 1-night trip
Verified
8/10 Very good
Oct 15, 2025
Valet personnel were fantastic! Very clean room
david
david, 1-night trip
Verified
10/10 Exceptional
Jun 10, 2024
Very clean and modern hotel with great staff and beautiful artwork.
Marion
Marion, 1-night trip
Verified
10/10 Exceptional
Feb 16, 2025
Very close to the downtown shops, and in walking distance in day light hours to any place to enjoy a nice meal.