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Serrazul Hotel

4.0 star property
Family-friendly hotel with indoor pool, near Gramado Covered Street

Choose dates to view prices

Experience the warmth of Gramado City Centre at Serrazul Hotel Distributed by Intercity, where modern comfort and family-friendly fun blend together. Unwind in the sauna or steam room, challenge yourself at billiards, and enjoy a free breakfast buffet.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Room service
  • Babysitting
  • Conference center
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden
The current price is $91
$103 total
includes taxes & fees
Jun 2 - Jun 3

Why we love this property

Feast and sip
This hotel satisfies cravings with its restaurant and bar. A complimentary buffet breakfast starts each day with delicious variety.
Cloud-soft slumber
Wrapped in plush bathrobes, guests drift into dreamland behind blackout drapes. Mini-bar indulgences await when night cravings strike.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout drapes

Superior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout drapes

Suite Superior

  • 36 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Apartamento Vista

Apartamento Vista | Minibar, in-room safe, desk, blackout drapes

Apartamento Vista

8.4 out of 10
Very good
(29 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Apartamento

Apartamento | Minibar, in-room safe, desk, blackout drapes

Apartamento

9.0 out of 10
Wonderful
(37 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suíte Vista

Suíte Vista | Minibar, in-room safe, desk, blackout drapes

Suíte Vista

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout drapes

Suite with Garden View

  • Garden view
  • 26 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 26 sq m
  • Sleeps 2
  • Free WiFi

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9.4 out of 10, Exceptional, 1,004 reviews
The price is $65
$74 total
includes taxes & fees
Jun 21 - Jun 22
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About the neighborhood

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 km
  • Sao Pedro Church - 2 min walk - 0.2 km
  • Gramado Covered Street - 3 min walk - 0.3 km
  • Palace of Festivals - 3 min walk - 0.3 km
  • Green Land - 6 min walk - 0.5 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
  • Salgado Filho Intl. Airport (POA) - 103 min drive

Restaurants

  • ‪La Birra - ‬1 min walk
  • ‪Cacique Restobar - ‬3 min walk
  • ‪Restaurante Colazione - ‬1 min walk
  • ‪Restaurante Pouso Novo - ‬2 min walk
  • ‪El Fuego - ‬2 min walk

About this property

Serrazul Hotel

  • Serrazul Hotel features a free kids' club and puts you just steps from Gramado Covered Street. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include an indoor pool, a fitness center, and a steam room. Fellow travelers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (BRL 44 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Supervised childcare (surcharge)

What to do

  • Pool table

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Valet parking costs BRL 44 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel offer free cancellation for a full refund?

Yes, Serrazul Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serrazul Hotel?

Yes, there's an indoor pool.

Are pets allowed at Serrazul Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Serrazul Hotel?

Yes. Valet parking costs BRL 44 per day.

What are the check-in and check-out times at Serrazul Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Serrazul Hotel and nearby?

Serrazul Hotel has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Serrazul Hotel?

Yes, there's an onsite restaurant.

What's the area around Serrazul Hotel like?

Serrazul Hotel is a short 2-minute walk from Gramado Covered Street and 3 minutes' walk from Sao Pedro Church. Travelers give top marks for the hotel's prime location.

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Reviews

Serrazul Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

10

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were varied and excellent, with many guests describing it as spectacular and a culinary experience. (79 reviews)
  • The pool was consistently described as excellent, heated, and well-maintained. (16 reviews)
  • The hotel offers a well-equipped spa with a pool, sauna, and other leisure options, providing a pleasant experience for guests. (7 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Orimo hotel
Madson Marcelo Oliveira, 8-night trip
Verified

10/10 Exceptional

Hotel excelente
JOSE LODOVICO DE, 2-night trip
Verified

10/10 Exceptional

A
Rafael, 3-night trip
Verified

10/10 Exceptional

Excelente
Larissa, 3-night trip
Verified

8/10 Very good

An elevator to 3rd floor would be much appreciated. Hard to carry luggage
Regina, 2-night trip
Verified

10/10 Exceptional

100 %
GNS, 1-night trip
Verified

10/10 Exceptional

Excelente...
RENE, 5-night trip
Verified

10/10 Exceptional

.
Henrique, 1-night trip
Verified

8/10 Very good

Ficamos em um quarto reformado, com varanda, dois ambientes. Banheiro espaçoso, ótima ducha. Muito confortável e silencioso, voltado para a rua Garibaldi. O ponto alto foi, portanto, o quarto, muito embora a iluminação do lavabo não fosse adequada para esse ambiente. Pouca iluminação. Nas seis diárias, tivemos que solicitar a limpeza por quatro vezes, sempre após chegar para descansar no final da tarde (portanto, sem reposição dos itens de higiene, retirada de lixo, etc). Importante esclarecer que sempre deixamos a sinalização apropriada para indicar a solicitação de limpeza e, por vezes, deixamos solicitação na recepção. O café da manhã é farto, mas nada surpreendente, diferente de todos os hotéis que conhecemos em Gramado. O restaurante estava em reforma o que nos causou certa frustração em razão de não termos tomado conhecimento disso antes da nossa chegada - havia sido um dos itens que nos fizeram optar pelo hotel. O hotel dispõe de manobristas e cobrava diária de R$40,00 no período em que lá estivemos. Provavelmente por ser um hotel grande, muitas vezes é demorado entregar e receber o veículo - entrada estreita, algumas vagas localizadas fora do hotel. Hotel muito bem localizado, no ponto central da cidade, favorecendo o deslocamento a pé pelo centro, situação cada vez mais conveniente em uma cidade com crescente volume de veículos.
GLENIO TADEU, 6-night trip
Verified

10/10 Exceptional

Espaçoso, bem cuidado, bem centralizado, tanto que andamos pelo centro todo a pé, inclusive a noite. E o café da manhã é tudo de bom!
Lenir, 2-night trip
Verified

10/10 Exceptional

O hotel está sendo reformado e está mantendo sua essência acolhedora e aconchegante. Os funcionários são bastante solícitos. Tivemos um problema com a porta do banheiro que não fechava e, assim que informamos o problema, ele foi resolvido na sequência. Destaco também as noites de música ao vivo no piano conduzidas pelo Tiago Biazus que ocorrem na sala da lareira. Melhor forma para finalizar a noite em Gramado! De ponto de melhoria, apenas destaco para terem mais cuidado no serviço de manobrista, pois identifiquei alguns arranhões que não estavam no meu carro quando o deixei na garagem do hotel. Já é nosso hotel favorito em Gramado! (Nos hospedamos mais de 3 vezes por lá em diferentes anos)
Bárbara, 3-night trip
Verified

10/10 Exceptional

Tudo ótimo, só um pouco de barulho por ser no centro da cidade...
Joel, 3-night trip
Verified

10/10 Exceptional

Ótima localização, quarto excelente, café da manhã Magnífico.
GESIELE, 2-night trip
Verified

10/10 Exceptional

Hotel muito bom, bem localizado; quarto espaçoso e confortável. Café da manhã bom, mas sem muita variedade.
Thiago, 4-night trip
Verified

10/10 Exceptional

O hotel Serrazul é lindo! Todo reformado com uma mistura vintage e moderna. Vários ambientes aconchegantes, mas a área da lareira foi nossa preferida, principalmente quando o pianista começou a tocar.
Teresinha, 1-night trip
Verified

10/10 Exceptional

Café da manhã maravilhoso. Equipe educadíssima. Limpeza impecável.
Ricardo José, 6-night trip
Verified

10/10 Exceptional

Ótimo
Victor Ricardo, 1-night trip
Verified

8/10 Very good

Ficamos na suíte vista que ê a melhor..tem sala com mesa..2 televisões.. muiito aconchegante... ..
ANA e Luciano DEGRAZIA, 2-night trip
Verified

10/10 Exceptional

Tudo maravilhoso! Adoramos, recomendamos e pretendemos voltar com certeza.
JUNIO HARLEY FERREIRA, 2-night trip
Verified

10/10 Exceptional

O hotel está muito bonito. O quarto que eu estava foi todo reformado e muito bem decorado.
Gustavo, 1-night trip
Verified

10/10 Exceptional

Café maravilhoso! Ótima localização! Quartos são antigos, porém limpos, arejados e espaçosos.
Renata P G, 2-night trip
Verified

10/10 Exceptional

Localização, café da manhã, comodidade, enfim tudo maravilhoso!
Rosely Aparecida, 1-night trip
Verified

10/10 Exceptional

Localizacao excelente, cafe da manhã muito bom e funcionários educados.
Guilherme, 4-night trip
Verified

8/10 Very good

Otimo
Joao Otavio, 2-night trip
Verified

10/10 Exceptional

o Hotel é bem legal, cafe da manha otimo, os quartos confortaveis, a equipe de atendimento educada, a localizacao foi perfeita, vale muito a hospedagem
Cintia, 4-night trip