Tru by Hilton Chicopee Springfield

2.5 star property
Chicopee hotel with indoor pool and bar/lounge

Choose dates to view prices

At Tru by Hilton Chicopee Springfield, enjoy a free to-go breakfast and unwind with WiFi in your room or lounge by the indoor pool. With an arcade, bar, and sun loungers by the swimming pool, this hotel is perfect for relaxation and fun. Guests rave about the helpful staff and delicious breakfast.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • Bar/lounge
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Arcade/game room
  • Front-desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is $105
$119 total
includes taxes & fees
May 26 - May 27

Room options

Available filters for rooms
Showing 18 of 18 rooms

Room, 1 King Bed

8.8 out of 10
Excellent
(89 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Mobility Accessible Two Queens Room with Roll in Shower

  • Sleeps 4

Hearing Accessible Two Queens Room with Bathtub

  • Sleeps 4

Mobility Accessible Two Queens Room with Bathtub

  • Sleeps 4

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

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About the neighborhood

Map
440 Memorial Dr, Chicopee, MA, 01020

What's nearby

  • Chicopee Falls Dam - 16 min walk - 1.4 km
  • Chicopee Memorial State Park - 3 min drive - 4.0 km
  • MassMutual Center - 8 min drive - 11.7 km
  • MGM Springfield - 9 min drive - 12.0 km
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 12.4 km

Getting around

  • Springfield Union Station (ZSF) - 14 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 27 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive
  • Holyoke Station - 14 min drive
  • Springfield Union Station - 15 min drive
  • Windsor Locks Station - 25 min drive

Restaurants

  • ‪Dunkin' - ‬15 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Say When - ‬3 min drive
  • ‪Panera Bread - ‬10 min walk

About this property

Tru by Hilton Chicopee Springfield

At Tru by Hilton Chicopee Springfield, you'll be within a 15-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. After splashing around at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness center, a fitness center, and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite carport
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–10 AM
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children's games
  • Toys
  • Art supplies

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Arcade/game room

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from June 1 2026 to June 15 2026 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from March 17 2026 to July 6 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
State tax ID - C0004550610

Also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Does Tru by Hilton Chicopee Springfield offer free cancellation for a full refund?

Yes, Tru by Hilton Chicopee Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tru by Hilton Chicopee Springfield?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM. The pool will be unavailable from June 1 2026 to June 15 2026 (dates subject to change).

Are pets allowed at Tru by Hilton Chicopee Springfield?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru by Hilton Chicopee Springfield?

Yes, there's free self parking.

What are the check-in and check-out times at Tru by Hilton Chicopee Springfield?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Tru by Hilton Chicopee Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (10-min drive) is nearby.

What is there to do at Tru by Hilton Chicopee Springfield and nearby?

Tru by Hilton Chicopee Springfield has an indoor pool and a 24-hour fitness center, as well as an arcade and a picnic area.

What's the area around Tru by Hilton Chicopee Springfield like?

Tru by Hilton Chicopee Springfield is located a short 16-minute walk from Chicopee Falls Dam. Travelers give top marks for the hotel's prime location.

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Reviews

Tru by Hilton Chicopee Springfield Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were plentiful and of high quality with many options including pancakes, eggs, and fresh fruit. (67 reviews)
  • Parking was free, well-lit, and easily accessible. (4 reviews)
  • The gym was well-stocked and very adequate with good equipment. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Shower
Lobby
Highways
Bathroom
Amenities
Children

Reviews

Verified

10/10 Exceptional

Good hotel! Would stay here again!
Brianna, 2-night trip
Verified

10/10 Exceptional

Great Breakfast and parking!
Oluwatimilehin, 1-night trip
Verified

10/10 Exceptional

Everything was perfect: clean room, great breakfast, courteous staff!
Tiffany, 2-night trip
Verified

10/10 Exceptional

The hotel was spotless and thr beds were very comfortable
Colleen, 1-night trip
Verified

10/10 Exceptional

Room was clean. Bed was comfortable. Parking was free and well lit. Breakfast was well stocked and attendant kept everything clean and fresh. I would suggest that you might include something simple like muffins or coffee rolls for grab n go. Thank you.
Cindy, 1-night trip
Verified

10/10 Exceptional

The room and bed was amazing, so comfy , and clean. It gives the 70s and 90 s vibe so nice the only thing they should add is a lounge bar for late night drinks,
HEATHER, 1-night trip
Verified

10/10 Exceptional

Nice hotel. Friendly staff.
Marilin, 2-night trip
Verified

10/10 Exceptional

Staff was wonderful and hotel was spotless. Great breakfast also!
Theresa, 1-night trip
Verified

10/10 Exceptional

Pleasant stay
Jean, 1-night trip
Verified

10/10 Exceptional

The room was clean. The staff was extremely helpful, and the breakfast was great. I will definitely stay here again.
Maureen Pearson, 3-night trip
Verified

10/10 Exceptional

The room was excellent and staff were friendly excellent value
Peter, 1-night trip
Verified

10/10 Exceptional

Great stay
Aaysha, 1-night trip
Verified

10/10 Exceptional

Amazing service and professional customer service was outstanding
Felisha, 1-night trip
Verified

10/10 Exceptional

Clean and the check in process was quick and easy
Belinda, 1-night trip
Verified

10/10 Exceptional

Nice place and clean i recommend it.
Jessly, 1-night trip
Verified

10/10 Exceptional

Great housekeepers; available pool & gym; free parking & breakfast!
Marie, 2-night trip
Verified

10/10 Exceptional

Room was amazing... comfortable setting. Wonderful Staff!! I will definitely be back for future stays.
Eddilio, 1-night trip
Verified

10/10 Exceptional

Great place to stay and spend time with family away from home!
Tausha, 4-night trip
Verified

10/10 Exceptional

The staff was courteous and helpful. The room was very clean as was the entire building.
Sylvia, 4-night trip
Verified

4/10 Fair

Checkin was a nightmare. Took an hour.
WILLIAM, 1-night trip
Verified

10/10 Exceptional

Great hotel
Jocelyn, 2-night trip
Verified

10/10 Exceptional

Had a great stay
Troy Yearby, 2-night trip
Verified

8/10 Very good

The room was clean and read for us to get some sleep. It was a rest between driving and heading home. Very pleased.
Robin, 1-night trip
Verified

10/10 Exceptional

The room was beautiful spotless I am picky
Andrea, 2-night trip
Verified

8/10 Very good

Nice, clean room. Friendly staff.
Aileen, 2-night trip