In the heart of Ostend City Centre, Upstairs Hotel welcomes you with its vibrant atmosphere. Step into the arcade/game room or unwind at the library. With a bar and in-room WiFi, this hotel near Ostend Beach is perfect for mixing business and leisure.
Charleroi (CRL-Brussels South Charleroi) - 103 min drive
Oostende Station - 14 min walk
Oostkamp Station - 24 min drive
Zedelgem Station - 24 min drive
Restaurants
Manuscript - 2 min walk
Cafe de Madrid - 1 min walk
Koekoek - 2 min walk
Histoires D'O - 1 min walk
Diplomat - 1 min walk
About this property
Upstairs Hotel
Upstairs Hotel offers a fantastic location, putting you just steps from Ostend Beach. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. A bar/lounge, a snack bar/deli, and a terrace are other highlights.
Languages
Dutch, English, French
At a glance
Hotel size
96 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
Bar/lounge
Snack bar/deli
What to do
Hiking/biking trails nearby
Windsurfing nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Library
Arcade/game room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Sleep well
Soundproofed rooms
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.00 per room, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 13.50 for children
Children & extra beds
Cribs/infant beds are available for EUR 13.5 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 16.50 per pet, per night
Policies
This property accepts credit cards and cash.
Also known as
Upstairs Hotel Ostend
Upstairs Ostend
Upstairs Hotel Hotel
Upstairs Hotel Ostend
Upstairs Hotel Hotel Ostend
Frequently asked questions
Does Upstairs Hotel offer free cancellation for a full refund?
Yes, Upstairs Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Upstairs Hotel?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 16.50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Upstairs Hotel?
Sorry, there's no onsite parking at Upstairs Hotel.
What are the check-in and check-out times at Upstairs Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Upstairs Hotel?
No, this hotel doesn't have a casino, but Casino Kursaal (3-min walk) and Grand Casino Middelkerke (12-min drive) are both nearby.
What is there to do at Upstairs Hotel and nearby?
Have fun with nearby activities like hiking and windsurfing. Additional recreation nearby includes casino gaming. Upstairs Hotel also has an arcade.
What's the area around Upstairs Hotel like?
Upstairs Hotel is a short 2-minute walk from Ostend Beach and 3 minutes' walk from Casino Kursaal.
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Upstairs Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 14, 2024
Great place
David
David, 2-night trip
10/10 Exceptional
May 1, 2024
Very clean room, very good facilities
Antonia
Antonia, 2-night trip
10/10 Exceptional
Sep 17, 2024
The Upstairs hotel was a very stylish and fun hotel just steps from the beach. The staff was really friendly and helpful! One small point is if you do book one of the small/cheap rooms, they aren't easily accessible via the lifts. You will need to go down a couple of flights of stairs which can be tough with heavy luggage. Otherwise I highly recommend this hotel when staying in Ostend!
daniel
daniel, 1-night trip
8/10 Very good
Mar 7, 2024
I liked the most the intereor, very special and comfortable.
Maik
Maik, 6-night trip
10/10 Exceptional
Feb 23, 2023
I was able to book my room extremely last minute, and the price was amazing and when I got to the room, it was gorgeous with two balconies on the very top floor. I could not be happier with this booking. I would’ve stayed the whole week if I knew about it earlier.
Dr. Stephen
Dr. Stephen, 1-night trip
2/10 Poor
Jun 25, 2024
Pay more for less
I booked at noon for the night. One hour later I receive a call that my payment was refused... In the train there was nothing I could do apart of paying at arrival... At the check in I had to pay 30 euro more... For a room where the shower is switching on every 5 minutes and a TV that switches off at the same pace... And to finish I be been awaken by a crazy cleaning machine ... What a hell
Laurent
Laurent, 1-night trip
8/10 Very good
Jul 11, 2023
I did not like to wait for the lift which was taken over by cleaners when demand was high for breakfast. Cleaners equipment should not be in lifts at high demand times
Robert
Robert, 2-night trip
10/10 Exceptional
Jan 28, 2025
Leonidas
Leonidas, 1-night trip
10/10 Exceptional
Dec 21, 2024
Verified traveler
1-night trip
8/10 Very good
Nov 25, 2024
Leuk mooi hotel
dennis
dennis, 1-night trip
10/10 Exceptional
Nov 24, 2024
Heerlijk hotel
Heel mooi dit hotel. Geslaagd industrial project en overal vind je wel een gezellig hoekje. We hebben er van genoten. Klein puntje van kritiek: De lege glazen werden in de bar niet opgeruimd, alhoewel het niet superdruk was.
Alex
Alex, 1-night trip
10/10 Exceptional
Nov 16, 2024
Michaël
Michaël, 1-night trip
10/10 Exceptional
Oct 3, 2024
Me encantó el lugar, muy limpio, los cuartos bellos así que los baños.
Carine
Carine, 2-night trip
10/10 Exceptional
Sep 23, 2024
sabine
sabine, 2-night trip
10/10 Exceptional
Sep 22, 2024
Cedric
Cedric, 2-night trip
10/10 Exceptional
Sep 16, 2024
Schickes Hotel, freundliches Personal, zentral gelegen, Strand, Kneipen, Läden direkt in der Umgebung. Gerne wieder
Thorsten
Thorsten, 2-night trip
8/10 Very good
Sep 7, 2024
Odin
Odin, 3-night trip
10/10 Exceptional
Aug 4, 2024
We komen er nog zeker terug . Alles was super !
Rita
Rita, 2-night trip
8/10 Very good
Aug 2, 2024
Alain
Alain, 2-night trip
10/10 Exceptional
Jul 30, 2024
Galura
Galura, 1-night trip
8/10 Very good
Jul 23, 2024
Åsa
Åsa, 5-night trip
8/10 Very good
Jul 17, 2024
Etablissement situé idéalement à proximité du front de mer. Emplacement calme. Chambre calme.