Located in a vibrant neighborhood, Suite Sumapaz Hotel offers a warm welcome with full breakfast and free WiFi. Unwind at the sauna or spa tub, indulge in a rejuvenating massage, or take advantage of dry cleaning services. The outdoor pool and children's pool provide endless fun for all ages.
San Francisco de Asis Church - 3 min walk - 0.3 km
Piscilago Water Park - 7 min drive - 6.9 km
Piscilago Zoo - 10 min drive - 8.7 km
Chicoral Park - 49 min drive - 55.8 km
El Penon Golf Course - 57 min drive - 38.9 km
Getting around
El Dorado Intl. Airport (BOG) - 48.5 miles/78 km
Restaurants
Asadero De Carnes El Corral Santandereano - 3 min walk
Jordan Coffee - 2 min walk
Kokoriko - 5 min walk
Super Arepas Don Carlos - 7 min walk
Sumo Wok - 9 min walk
About this property
Suite Sumapaz Hotel
Suite Sumapaz Hotel is a great choice for a stay in Melgar. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a bar/lounge, and a hot tub.
At a glance
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Hotel size
86 rooms
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out time is 1 PM
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Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Parents must have child's birth certificate and photo ID*
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
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Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children's pool
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Terrace
An outdoor pool
Hot tub
Sauna
Accessibility
Elevator
Room amenities
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator (on request)
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Children & extra beds
Rollaway beds are available for MXN 60000.0 per day
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Suite Sumapaz Hotel Melgar
Suite Sumapaz Melgar
Suite Sumapaz
Suite Sumapaz Hotel Hotel
Suite Sumapaz Hotel Melgar
Suite Sumapaz Hotel Hotel Melgar
Frequently asked questions
Does Suite Sumapaz Hotel offer free cancellation for a full refund?
Yes, Suite Sumapaz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Suite Sumapaz Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Suite Sumapaz Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Suite Sumapaz Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Suite Sumapaz Hotel?
Check-in start time: 2 PM; Check-in end time: 8:00 PM. Check-out time is 1 PM.
What is there to do at Suite Sumapaz Hotel and nearby?
Suite Sumapaz Hotel has an outdoor pool and a sauna.
Are there restaurants at or near Suite Sumapaz Hotel?
Yes, there's an onsite restaurant.
What's the area around Suite Sumapaz Hotel like?
Suite Sumapaz Hotel is located a short 2-minute walk from San Francisco de Asis Church.
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Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
8.4
Location
6.6
Staff & service
7.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Oct 21, 2022
The hotel is nice and confortable. We didn't like around the pool was little dirty. The bathroom walls was dirty needs to be clean properly.
Alfredo
Alfredo, 1-night trip
Verified
2/10 Poor
Jan 1, 2026
No tenía ninguna reserva
Carolina
Carolina, 1-night trip
Verified
2/10 Poor
Jul 1, 2025
No. Me rechazaron. La entrada a ustedes. Son una farsa.
e
Blanca
Blanca, 2-night trip
Verified
4/10 Fair
Feb 17, 2022
the bathroom had cockroach and the didn't care, the staff was rude and were overcharging us when the bill came.
Kelly
Kelly, 1-night trip
Verified
8/10 Very good
Dec 31, 2021
Not AC bc the raining one night , the power going out , and they not have plan B .
Hector
Hector, 2-night trip
Verified
10/10 Exceptional
Feb 22, 2021
Everything was great accept they didn’t have hot water.
Bueno, la estadia estuvo muy chevere es un hotel que rdta ubicado a solo 2 cuadras del centro, del parque principal rojas pinilla, me gusto mucho sus instalaciones. Aunque hay que mejorar mucho el servicio.
El personal es un 50% tosco me sentia regañado cada vez que pedia algo en alimentos y bebidas.
En uno de los desayunos tuve una experiencia fea, y en uno de los almuerzos tambien, es de considerar que tengan mejores proveedores. Y que cambien la actitud de servicio.
Volveria? Si.
Pero enserio debe mejorsr un poco el servicio,by la coordinacion del mismo ya que es bastante desorganizado el servicio al cliente.
Daniel
Daniel, 2-night trip
Verified
6/10 Good
Jan 13, 2020
muy normal
en general estuvo bien fue mi primera vez en este hotel pero pues la verdad tenia mas expectativas por la imágenes que presentan; y el costos para lo que encontré se me hizo algo elevado
Joe
Joe, 1-night trip
Verified
8/10 Very good
Oct 17, 2019
Bien aunque recomendación en las zonas húmedas colocar eucalipto menta
Gilberto
Gilberto, 2-night trip
Verified
10/10 Exceptional
Jul 3, 2018
buen servicio, habitaciones amplias, me gusto mucho
Verified traveler
3-night trip
Verified
2/10 Poor
May 19, 2018
La peor experiencia
Mal desde el primer momento que llegue me estaban cobrando 310.000,cuando me habían dicho 250.000 terminaron cobrándome 280.000,el cuarto 305 donde me quede estaba la cisterna rota,pusieron cinta de esterilización y el baño estaba orinado,tuve un accidente ese día en una rodilla y la sabana la unte un poco de sangre pero el recepcionista de ese día va y me dice que le tengo que pagar la sabana, a lo que le respondo que con agua cae, el recepcionista me dice que se la pague o me la descuenta de mi tarjeta de crédito,finalmente me cobro 15.000 por la lavada de la sabana y nunca me entrego recibo, hasta que no le pagara me retuvo las motos que había dejado en el parqueadero de ese hotel.me pareció una falta de respeto y una grosería ese recepcionista,espero no tener que volver a dicho hotel,muy bonito pero mala atención,espero que capaciten el personal que tienen o al menos sepan la gente que contratan ya que los recepcionistas son la primera imagen de un hotel
ALFONSO
ALFONSO, 1-night trip
Verified
4/10 Fair
May 16, 2018
Mala atención, buenas instalaciones
El problema del hotel es el personal; me pasaron dos cosas: 1) el señor de la recepción quiso cobrarme $38.000 pesos de más, porque supuestamente en la reserva no se incluía el IVA, pero el correo que recibí decía expresamente cuál era el valor que se me cobraría en el establecimiento, el cual correspondía al publicado en la página. Al final su excusa fue que como iba a pagar en efectivo no me cobraría el IVA. Muy mal. 2) Cuando llamé a preguntar si había agua caliente, me dijeron que no, porque eso no se usa en un clima como el de Melgar. Y por favor, cualquier persona que haya viajado al menos una vez a un clima como ese sabe de inmediato que es una excusa de mal gusto. Además, si esa fuera una razón válida, ¿por qué el hotel ofrece sauna y turco? Si la política es no usar agua caliente, lo entiendo, pero no que expongan excusas mediocres.
Del personal fueron muy atentos: el botones, el barman y las personas del restaurante.
De resto, el hotel es muy bueno: las instalaciones son limpias y bonitas, y tiene de todo (jacuzzi, sauna y turco). El desayuno incluido es abundante y rico.