In the heart of Sannomiya, Brenza Hotel offers a modern retreat with a coffee shop, laundry facilities, and an on-site restaurant. Connect to WiFi in your room or relax at the bar. Guests rave about the helpful staff and pristine property condition.
When you stay at Brenza Hotel, you'll be just a 5-minute drive from Kobe Harborland and Port of Kobe. For a bite to eat, guests can check out BRENZA Cafe, which serves American cuisine and is open for breakfast. Fellow travelers like that it's just a short walk to public transportation: Sannomiya Hanadokeimae Station is 6 minutes away and Boeki Center Station is 10 minutes.
At a glance
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Hotel size
147 rooms
Arranged over 13 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (JPY 2000 per night; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Built in 2018
Safe-deposit box at front desk
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Dining
BRENZA Cafe - This café specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately JPY 1980 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Covered self parking costs JPY 2000 per night with in/out privileges
Parking height restrictions apply
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
BRENZA HOTEL Kobe
BRENZA Kobe
BRENZA
BRENZA HOTEL Kobe
BRENZA HOTEL Hotel
BRENZA HOTEL Hotel Kobe
Frequently asked questions
Does Brenza Hotel offer free cancellation for a full refund?
Yes, Brenza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Brenza Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Brenza Hotel?
Yes. Self parking costs JPY 2000 per night. Parking spots may be limited.
What are the check-in and check-out times at Brenza Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Brenza Hotel?
Yes, BRENZA Cafe offers American cuisine.
What's the area around Brenza Hotel like?
Brenza Hotel is in Sannomiya, a short 6-minute walk from Sannomiya Hanadokeimae Station and 14 minutes' walk from Motomachi Shopping Street. Travelers say this hotel is in a good location.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
8.6
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, tasty, and fresh with a variety of options. (11 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Breakfast
Restaurant
Bathroom
Bed
Trains
Buffets
Building
Reviews
Verified
10/10 Exceptional
Feb 28, 2026
Staff were very pleasant and facilities were charming Breakfast was also good.
philip
philip, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Clean and excellently located, close to everything
Pei Shan
Pei Shan, 1-night trip
Verified
10/10 Exceptional
Mar 28, 2026
Nice room nice staffs. Good location just next to JR station and lots of restaurants surrounding. Will be back again.
Kin Kay
Kin Kay, 3-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Room was spacious and staff were friendly
Damian
Damian, 2-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Service was great. Room was actually bigger than expected and had enough room for large suitcase and very convenient location.
Yifei
Yifei, 3-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Great as always. Very clean room and staff were courteous. Good selection of amenities.
Maki
Maki, 1-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Really nice spacious room, perfect location, although there is still some construction going on.
Maria
Maria, 3-night trip
Verified
10/10 Exceptional
May 27, 2025
Best hotel in Japan so far, clean, friendly staff, spacious rooms, and very convenient location!
Kelvin
Kelvin, 4-night trip
Verified
10/10 Exceptional
Jul 26, 2025
Very good location and quite
MASANORI
MASANORI, 1-night trip
Verified
8/10 Very good
Sep 27, 2025
This hotel is located close to the JR and other trains stations too. The facilities are clean in general.
Yuk Lung
Yuk Lung, 3-night trip
Verified
10/10 Exceptional
Oct 27, 2025
Staff was helpful with our check-in and luggage transfer. Hotel is walking distance to the train and bus stations, as well as several shops, restaurants, and konbini. The room is clean and well-maintained.
Dikie
Dikie, 2-night trip
Verified
8/10 Very good
Dec 22, 2025
Staffs are nice. I arrived early, and they are willing to let me check in early for around 1 hour as the room is already ready.
Hei Lam
Hei Lam, 2-night trip
Verified
10/10 Exceptional
May 6, 2025
Great breakfast at very good USD price. Friendly and helpful staff.
Pam
Pam, 8-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Spotless room, nice AC unit, amenities readily available in the lobby or 4th floor. Very nice staff, they’re patient if you speak broken Japanese like I do. Free WiFi, nice hot shower, and the blankets were soft and warm. Thanks for the nice stay!
Danika
Danika, 1-night trip
Verified
10/10 Exceptional
Jun 12, 2025
The staffs are really nice and helpful. The bed is so comfortable we had a really good sleep and that makes the trip to Kobe excellent.
Yiyi
Yiyi, 3-night trip
Verified
8/10 Very good
Oct 15, 2025
Larger than average room for Japan with comfortable beds. Lobby cafe prices are heavily inflated.
Margaret
Margaret, 1-night trip
Verified
10/10 Exceptional
Mar 30, 2025
The staff was very helpful. Great location for shopping and eating. Main station is right beside the hotel
Alice Pak
Alice Pak, 3-night trip
Verified
10/10 Exceptional
Jun 23, 2025
Very nice and clean hotel. Close to sannomiya station and close to shop avenues. The personnel was very polite and helpful.
Julien
Julien, 14-night trip
Verified
10/10 Exceptional
Mar 12, 2025
Very clean and spacious room. Very good location too. Will definitely come back again.
Verified traveler
4-night trip
Verified
8/10 Very good
May 29, 2025
Minimal, Clean, and Close to Sannomiya Station
Sitthana
Sitthana, 1-night trip
Verified
10/10 Exceptional
Sep 23, 2025
Very convenient located hotel. We've stayed only for one night and only thing we would like to improve is the bed that we were sleeping. Felt the mattress/bed was slightly tilted and leaning more towards one side.
Ka Win
Ka Win, 1-night trip
Verified
10/10 Exceptional
May 5, 2025
Close to shopping, dining and transportation. Short train or bus to Shin Kobe for the Shinkansen. Short walking to China Town and the Port of Kobe.
Richard
Richard, 4-night trip
Verified
10/10 Exceptional
Feb 21, 2025
Your standard, no frills business hotel option in the heart of Sannomiya, and a very reasonably priced one at that. For arcade gamers, the best part is that it happens to be opposite a massive ROUND1.
Kevin
Kevin, 2-night trip
Verified
10/10 Exceptional
Mar 14, 2025
The staff were very friendly. Even with limited English, they tried the best in helping. I had an issue with another upcoming accommodation, the receptionist helped me call to secure my reservation. The location was perfect. Close to the station, shopping and eatery.
Alice Pak
Alice Pak, 1-night trip
Verified
8/10 Very good
Nov 1, 2025
Not sure if my score should be a three or four. For positives, the location is good, near the main train station and the two rooms we saw were larger than Japanese “business hotels” we've stayed in.
On the negative side,we saw two rooms because the queen room we were assigned had odd multiple platforms that struck us as dangerous, particularly because we were very tired after a long flight. We can easily understand how at least one reviewer could have been injured. We don’t know how many rooms have the platforms
At our request, staff immediately assigned us a different room with no platforms. Unfortunately, both rooms had a musty smell.