This hotel was an absolute shocker. The room was run down, both showers were mouldy, and the noise was so bad I didn’t sleep at all. The heater didn’t work in the bedroom, and in the middle of winter they expect guests to use a thin blanket instead of a proper doona. Basic essentials weren’t even provided — no tea towel, no coffee machine, and no milk pods in the fridge. It felt like the bare minimum wasn’t even attempted.
During my stay I read the reviews, and the same issues have been reported before. Nothing has changed. Management clearly isn’t listening or fixing anything. The reception guy was polite but even he couldn' t do much because the problems are clearly bigger than the front desk. Charging guests for a room in this condition is unacceptable, and the whole place feels neglected from top to bottom.
The only thing that worked was the car park being close to the room — and honestly, that’s the best part of the entire place. When the car park is the highlight of your hotel, you’ve got a serious problem.