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Trademark Hotel

4.0 star property
Family-friendly hotel with full-service spa, connected to a shopping center, near Village Market

Choose dates to view prices

Trademark Hotel, nestled near Village Market and the Karura Forest, offers a vibrant retreat with reflexology at Kaya spa or unwinding on the rooftop terrace. Guests can connect to in-room WiFi and indulge in Harvest restaurant's cuisine. Previous guests rave about Trademark Hotel’s helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Children's club

For families (6)

  • Children stay free
  • Children's club (surcharge)
  • Playground on site
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is $168
$211 total
includes taxes & fees
Mar 28 - Mar 29

Why we love this property

Foodie paradise
Savor farm-fresh delights at the restaurant, bar, or cafe. The buffet breakfast includes vegetarian options, while private dining with champagne awaits.
Work and play paradise
Situated in the city center, this hotel offers a 24-hour business center and meeting rooms. After work, indulge in spa services or unwind with massages.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Trademark Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Trademark King Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark King Room

8.8 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace King Room

Terrace/patio

Terrace King Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Suite Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark Suite Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark King City View Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark King City View Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin, City View Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark Twin, City View Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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  • Pool
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9.8 out of 10, Exceptional, 19 reviews
The price is $145
$181 total
includes taxes & fees
Apr 25 - Apr 26
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About the neighborhood

Map
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621

What's nearby

  • Village Market - 1 min walk - 0.1 km
  • Embassy of the United States of America - 10 min walk - 0.9 km
  • Banana Hill Art Gallery - 12 min walk - 1.0 km
  • United Nations Office at Nairobi - 13 min walk - 1.2 km
  • Karura Forest - 2 min drive - 2.2 km

Getting around

  • Nairobi (WIL-Wilson) - 35 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 49 min drive
  • Syokimau Station - 46 min drive
  • Nairobi Station - 49 min drive
  • Syokimau SGR Railway Station - 49 min drive
  • Airport pick-up service

Restaurants

  • ‪Hero Bar - ‬1 min walk
  • ‪Artcaffe - ‬3 min walk
  • ‪Harvest - ‬2 min walk
  • ‪Karel T Lounge - ‬2 min walk
  • ‪Cj's Village Market - ‬3 min walk

About this property

Trademark Hotel

Trademark Hotel features a rooftop terrace and puts you just steps from Village Market. Guests can visit the spa to indulge in deep-tissue massages, reflexology, or mani/pedis, and Harvest serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a 24-hour fitness center are other features. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 215 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 5:30 AM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Bowling alley
  • Playground
  • Childcare in room (surcharge)
  • Trampoline
  • Children's menu
  • Children's games

What to do

  • Bowling alley
  • Pool table
  • Free use of nearby fitness center

Working away

  • 16 meeting rooms
  • Conference space (4704 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Free bicycle rentals
  • Free pool cabanas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

Kaya has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Harvest - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25 for adults and USD 13 for children
  • Airport shuttle service is offered for an extra charge of USD 40 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per night
  • Children's club access is available for an extra charge
  • Airport shuttle service for children between the ages of 6 and 12 costs USD 10

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Frequently asked questions

Does Trademark Hotel offer free cancellation for a full refund?

Yes, Trademark Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Trademark Hotel?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 6:00 PM.

Are pets allowed at Trademark Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Trademark Hotel?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Trademark Hotel?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 40 per person.

What are the check-in and check-out times at Trademark Hotel?

Check-in start time: noon; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in is available.

Is there an onsite casino at Trademark Hotel?

No, this hotel doesn't have a casino, but Lucky 8 Casino (14-min drive) is nearby.

What is there to do at Trademark Hotel and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes bowling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Trademark Hotel also has a 24-hour fitness center and spa services, as well as an arcade and a garden.

Are there restaurants at or near Trademark Hotel?

Yes, there's an onsite restaurant, Harvest.

What's the area around Trademark Hotel like?

Trademark Hotel is in Gigiri, a short 1-minute walk from Village Market and 15 minutes' walk from United Nations Office at Nairobi.

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Reviews

Trademark Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast at the property was consistently great with a diverse selection of food and outstanding service. (10 reviews)
  • The rooftop pool was a serene oasis with great seating arrangements and a wonderful experience. (7 reviews)
  • The property offers access to a fantastic gym with classes. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Shopping malls
Restaurant
Food
Shopping
Amenities
Convenient (location)
Rooftop pool

Reviews

Verified

8/10 Very good

Friendly staff, clean rooms, great location, secure, good amenities.
Jonathan, 4-night trip
Verified

10/10 Exceptional

Had a very nice stay at Trademark.. Very expensive hotell in Kenya but good location at Village Market mall with a lot of restaurants and shopping. Nice pool area on the roof top and very freindly staff..
Peder, 2-night trip
Verified

10/10 Exceptional

Clean room, excellent amenities and location to many shops and restaurants. Staff was always polite and wanting to help.
Joseph, 5-night trip
Verified

10/10 Exceptional

Friendly and serviceminded staff. Nice rooms, a very good breakfast and a fantastic gym
Merete Norheim, 1-night trip
Verified

10/10 Exceptional

Breakfast buffet was excellent
pamela, 1-night trip
Verified

10/10 Exceptional

A great hotel when att3ndings meetings on the UN compound
Robert, 5-night trip
Verified

10/10 Exceptional

Family friendly hotel
Kyoko, 5-night trip
Verified

10/10 Exceptional

We had a wonderful stay. The hotel staff was friendly, welcoming and extremely organized and efficient.
Shirley, 1-night trip
Verified

10/10 Exceptional

Very clean room, staff very friendly, great location and safe.
Erika, 6-night trip
Verified

8/10 Very good

Trademark a great place to stay

Great place! Excellent service, good beds and very good food. The only minus is the WiFi!
Benedicte, 4-night trip
Verified

8/10 Very good

Everything was good as alwys. the staff is ine reason to stay ther. But,this time it was a mayor problem, the phone in room 830 didnt work... Best Richard Ohlson
Richard, 1-night trip
Verified

10/10 Exceptional

Conveniently located inside the village market.
Ebony, 3-night trip
Verified

10/10 Exceptional

Amazing hotel, Amazing staff, would stay again.
Andrew, 4-night trip
Verified

10/10 Exceptional

Absolutely fantastic
Antonio, 1-night trip
Verified

10/10 Exceptional

Comfortable stay, courteous and accomm
Vikram, 2-night trip
Verified

10/10 Exceptional

Amazing hotel
mats, 3-night trip
Verified

10/10 Exceptional

It was my worst check-in ever due to some misunderstanding, confusion, and a hostile front desk woman. After 1.5 hours, a wonderful person sorted things out and checked me in. From there on it was a wonderful stay. All other staff (including guest relations managers) I encountered were friendly and warm.
Hubert, 4-night trip
Verified

10/10 Exceptional

It was a great stay at the Trademark hotel
Rosse, 14-night trip
Verified

10/10 Exceptional

Great hotel, excellent location
Russell, 5-night trip
Verified

10/10 Exceptional

Great place!

The Trademark Hotel was fantastic. The staff was so nice and helpful, the room was great, and the location is very convenient. I really enjoyed my stay and hope to be back soon.
Alice, 2-night trip
Verified

10/10 Exceptional

Very helpful and charming personnel, great breakfast and top notch gym
J, 1-night trip
Verified

10/10 Exceptional

Great hotel slots around the area and friendly staff highly recommend
Jonathan, 1-night trip
Verified

10/10 Exceptional

All good. Location great and food great.
Charles, 3-night trip
Verified

10/10 Exceptional

Our vacation in Africa started at the Trademark hotel. The staff were amazing and welcoming. I loved their smiles. They made us feeling relax and comfortable. Very nice hotel to stay at. I highly recommend it. The location is nice, just a little bit away from downtown Nairobi.
Jose, 1-night trip
Verified

4/10 Fair

The hotel is in a good location. The smaller rooms are made such that the shower is in the same room as the bedroom. While this might or might not be your preference, the problem is that when there is a bad smell from the drain (which was the case in our room) it seeps into the whole room. Not very comfortable, in other words.
Eirik, 1-night trip