Staff were all very friendly and welcoming! Room was spacious and clean. Room cleaning was only upon request, which was fine for us. The showers have no doors so if you do not aim the shower head down the water will go all over the floor, but it is a modern shower and very chic. The shower gel has a very nice scent, eucalyptus and lavender, and there is also shampoo, conditioner and lotion available (I didn't use them but my hubby did). The location was perfect as you close to everything, including Broadway where all the action is, ALL DAY!! The price was a little on the high side, so I would consider a little further away to save on cost, otherwise this was a great place to stay!