It was a challenge to get inside the building because wifi was not working on our phone so we couldn't access the instructions we'd been sent. We called the number provided for assistance and were just told repeatedly to follow the instructions that they'd sent, even though we explained that it was impossible at the moment. We gave our reservation number and asked if, under the circumstances, they could just tell us the code to enter the building, and were told "no". We only got inside the building due to a stranger letting us inside when he entered. On the plus side, the location of the room was convenient to walk to from the train terminal. Not a great area, but safe enough in the daylight. The instructions were convoluted to enter the hallway door into the smaller hallway, as well as to enter our room. Two other people staying there shared how frustrated they were with the complicated process as well. The room was basic and OK except the shower caulking was moldy. The air conditioning helped some, but didn't bring the temperature down to a truly comfortable temperature for sleeping. We were happy to be only staying one night.