Elephant & Castle Underground Station - 12 min walk
Restaurants
Starbucks - 1 min walk
The Ship, Southwark - 5 min walk
Rice Coming Noodle Bar - 1 min walk
Pret a Manger - 3 min walk
KFC - 3 min walk
About this property
CitySpace Borough
When you stay at CitySpace Borough, you'll be in a great location, within just a 10-minute walk of The Shard and Borough Market. This Georgian hotel is also within a 15-minute walk of London Bridge and Tate Modern. Fellow travelers love the helpful staff. Public transportation is just a short walk: Borough Underground Station is steps away and London Bridge Underground Station is 10 minutes.
Languages
English, Greek, Romanian
At a glance
Hotel size
20 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Vikey mobile app before check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Snack bar/deli
Services
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Virtual front desk
Facilities
1 building/tower
Built in 1940
Safe-deposit box at front desk
Georgian architecture
Accessibility
Smooth flooring in public areas
Thin carpet in public areas
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
More
Daily housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per stay
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
City Hotel
CitySpace
CitySpace Borough Hotel
CitySpace Borough London
CitySpace Borough Hotel London
Frequently asked questions
Does CitySpace Borough offer free cancellation for a full refund?
Yes, CitySpace Borough does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CitySpace Borough?
Yes, cats and dogs are welcome. There's a charge of GBP 25 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at CitySpace Borough?
Sorry, there's no onsite parking at CitySpace Borough.
What are the check-in and check-out times at CitySpace Borough?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10 AM. Contactless check-in and check-out are available.
What's the area around CitySpace Borough like?
CitySpace Borough is a short 1-minute walk from Borough Underground Station and 9 minutes' walk from The Shard.
CitySpace Borough Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 28, 2024
Afsana
Afsana, 1-night trip
Verified Hoteles.com guest review
4/10 Fair
Oct 12, 2024
Daniel
Daniel, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 11, 2024
Small yet comfortable
Small but comfortable room, clean, smartly styled and fresh.
Would I stay again - Yes
Craig
Craig, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 9, 2024
Joe
Joe, 4-night business trip
Verified Hoteles.com guest review
2/10 Poor
Oct 3, 2024
PUT A SIGN ON YOUR BATHROOM
NO SIGN TO THE BATHROOM, HAD TO CALL CUSTOMER SERVICE AND THE MAN HAD ME WALKING ALL OVER THE PROPERTY LIKE AN IDIOT FOR AGES UNTIL IT GOT TO THE POINT WHERE I WOKE UP A GUEST AND SHE POINTED ME TO THE BATHROOM. ABSOLUTELY RIDICULOUS. The customer service guy was somewhere on the other side of the world and sent me THE WRONG WAY bc his directions were WRONG.
Verified traveler
1-night business trip
Verified Hoteles.com guest review
4/10 Fair
Oct 3, 2024
The TV did not work
Thomas
Thomas, 1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 2, 2024
Aisha
Aisha, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 28, 2024
Deborah
Deborah, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 27, 2024
Vicky
Vicky, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Sep 26, 2024
Steve
Steve, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 25, 2024
simon
simon, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 22, 2024
Samuel
Samuel, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 8, 2024
Suzanne
Suzanne, 1-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 8, 2024
Suzanne
Suzanne, 1-night business trip
Verified Hoteles.com guest review
4/10 Fair
Aug 7, 2024
ian
ian, 2-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 29, 2024
Paul
Paul, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 28, 2024
Anita
Anita, 1-night trip
Verified Expedia guest review
4/10 Fair
Jul 20, 2024
When checking in getting to our room was like navigating a building site. Tools outside our door.
Catherine
Catherine, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 10, 2024
Paul
Paul, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Jul 10, 2024
The biggest problem is the front desk only opens during day time and there is no way to leave my luggage for storage when I check out.
Neil
Neil, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 6, 2024
L
L, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 5, 2024
Excellent Hotel. Spotless.
This hotel is in a great location. Just renovated to a very high standard. Staff are lovely. Bourogh market is a short walk away and Tube station just next door. Fridge in room, teas and coffee. No elevator.
Only issue is if your late checkout it’s £50 per hour. So be careful.
Brian
Brian, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 4, 2024
Can’t fault it
Very well situated hotel near borough station. Room was small but everything we needed. We opted for an en-suite however there are some which use a communal bathroom- although still very pleasant and clean. There is a bit of traffic noise but to be expected for the location. Staff are very friendly and helpful although it is a self check in and out. All my information was provided to me as I needed it. I would consider this being my primary stay in London for any future visits.
Nadine
Nadine, 1-night trip
Verified Hoteles.com guest review
4/10 Fair
Jul 3, 2024
Thomas
Thomas, 3-night trip
Verified Expedia guest review
6/10 Good
Jun 24, 2024
While convenient and comfortable, the keyless/digital access to the building and my room have not been well thought through. As a solo female traveller I would have not felt at all safe having to fiddle with key codes and apps to access the property and my room, especially at night when there are no staff on duty.