Pensión Jade, a seaside retreat, offers in-room WiFi and multilingual staff for your convenience. Enjoy luggage storage and concierge services during your stay.
Playa Pocillo de los Frailes - 7 min drive - 2.2 km
Getting around
Bilbao Airport (BIO) - 36 min drive
Santander (SDR) - 45 min drive
Abanto y Cierbana Putxeta Station - 19 min drive
Gallarta Station - 20 min drive
Ortuella Station - 20 min drive
Restaurants
Brasserie - 3 min walk
Restaurante Colón - 2 min walk
Taberna Estrobo - 4 min walk
La Cueva de Benoit - 4 min walk
Pastelería M.Merino - 3 min walk
About this property
Pensión Jade
Enjoy your visit to Castro Urdiales with a stay at Pensión Jade.
At a glance
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Hotel size
12 rooms
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 10 per day)
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Other information
Smoke-free property
Property amenities
What to do
Beach nearby
Services
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Crib/infant bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per day
Parking
Self parking costs EUR 10 per day
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Pensión Jade Motel Castro Urdiales
Pensión Jade Motel
Pensión Jade Castro Urdiales
Pensión Jade Pension
Pensión Jade Castro Urdiales
Pensión Jade Pension Castro Urdiales
Frequently asked questions
Are pets allowed at Pensión Jade?
Sorry, pets aren't allowed.
Is parking offered on site at Pensión Jade?
Yes. Self parking costs EUR 10 per day.
What are the check-in and check-out times at Pensión Jade?
Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is noon.
What's the area around Pensión Jade like?
Pensión Jade is in the heart of Castro Urdiales, a short 3-minute walk from Bay of Biscay and 5 minutes' walk from Ostende Beach.
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Reviews
Pensión Jade Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
6.0
Location
7.8
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
6/10 Good
Jul 5, 2025
The room was clean and as expected in a city. However, was noisy at night.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 21, 2023
Staff was very friendly and helpful. We did not mind the pack of AC in our room.
Peter
Peter, 1-night trip
Verified
8/10 Very good
Dec 20, 2025
Buena
Rene
Rene, 1-night trip
Verified
4/10 Fair
Nov 1, 2025
Chambre minuscule pour 2 personnes. Une toute petite fenêtre donnant sur une cour intérieure. Pas de luminosité. Impression d'être dans un placard.
Evier de la salle de bain fissuré. Porte-serviette rouillé. Humidité.
Rentrés dans la chambre en fin de matinée, notre hôte a frappé à la porte pour nous faire sortir pour faire le ménage.
Après 2 nuits passées dans la pension Jade, nous avons décidé de prolonger notre séjour à Castro Urdiales dans un autre hôtel
Gaëlle
Gaëlle, 2-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Buena relación calidad/precio
Elena
Elena, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Muy limpia y camas muy cómodas.
Rafael
Rafael, 1-night trip
Verified
2/10 Poor
Aug 16, 2025
Pesimo
Pésimo en todo
aurelio
aurelio, 1-night trip
Verified
10/10 Exceptional
Jul 21, 2025
Todo fenomenal, limpieza y atencion recepción
Ana Rosa
Ana Rosa, 1-night trip
Verified
8/10 Very good
Apr 14, 2025
Las escaleras son demasiado altas e incómodas.
Maria Angeles
Maria Angeles, 2-night trip
Verified
10/10 Exceptional
May 15, 2024
Recomendable y se encuentra en muy buena zona.
Jose Ignacio Sanchez
Jose Ignacio Sanchez, 2-night trip
Verified
2/10 Poor
Aug 28, 2023
Lo más LAMENTABLE que me he encontrado nunca. Literalmente la atención al cliente NO EXISTE. He estado una semana intentando hablar con la dueña, y me ha cogido el teléfono un solo día para decirme de malas formas que se iba a duchar y que empezaba a atender a las 11, cosa que no fue así porque jamás volvió a responderme. Patético.
Sara
Sara, 1-night trip
Verified
4/10 Fair
Dec 5, 2022
En pleno diciembre en la habitación hacía mucho frío y había poca ropa en la cama. No tenía encendida la calefacción. Noche fría
María Isabel
Verified
10/10 Exceptional
Oct 3, 2021
Small pension in Castro-Urdiales
Very limited space in Castro-Urdiales for pilgrims of the Camino de Santiago, so I booked this pension last-minute and it was perfect! Great location in town and to the Camino.
Danette
Danette, 1-night trip
Verified
6/10 Good
Oct 2, 2021
Mittelmäßig
So lala
Walter
Walter, 1-night trip
Verified
6/10 Good
Sep 24, 2021
Petite chambre
La chambre est très petite et bruyante. Du coup le lit est petit si on fait plus que 170 cmon dépasse. Sinon la personne que nous avons vu est avenante. Le parking est celui du port mais avec un meilleur prix.
Nathalie
Nathalie, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2021
la propietaria Jade. Te hace sentir como en casa.Un encanto
Verified traveler
1-night trip
Verified
10/10 Exceptional
May 23, 2019
En plein centre ville de. Bien situé avec plusieurs services autour
Verified traveler
1-night trip
Verified
2/10 Poor
Sep 6, 2018
BED BUGS AND DISHONEST STAFF!!!
I checked in here three days ago and, being a pilgrim, the first thing I do is check under the sheets for bedbugs. For the first time on any of my Camino, I find them! I take pictures. I show them to the woman in the reception. She pretends as if she's surprised but it was crystal clear that she was lying. She then says she understand if I don't want to stay and that I should call hotels.com for a refund.
She then refuses to reply or talk to hotels.com for three whole days and then claims that I have never said anything about any bedbugs, but that I didn't want to stay in the room because it was...(wait for it)...TOO SMALL!!!
When has a pilgrim who is used to sleeping in bunk beds with 30 other pilgrims ECER left a room they've already paid for because it was simply too SMALL?
I've reported her to the council and the police and am going to email the albergues in Bilbao and Portugalete and ask them to warn pilgrims about her pension.
Not only does she not care about that she spreads these bugs all over the Camino, makes pilgrims pay huge sums of money to sanitize their homes when they bring them with them, but she actually sinks so low as to LIE to keep a petty payment for a single room.
And she has the Camino shell on her website. This woman has a religious symbol on her website in order to lure pilgrims in....
I'm so angry.
Evelyn
Evelyn, 1-night trip
Verified
10/10 Exceptional
Sep 4, 2018
Buona pensione.vicino al centro.accogliente.
Verified traveler
1-night trip
Verified
6/10 Good
Aug 28, 2018
Buena atención y muy buena vocación para alguien Que busca habitación económica