6/10 Bueno
23 abr. 2025
Disappointing
We were very underwhelmed by this hotel. We had high hopes after reading previous reviews but were sadly disappointed when we arrived in person.
Do not waste your money for a corner room or a ‘view’. Your view will only be vacant, dilapidated buildings covered in graffiti. I tried to request a higher floor via this app but once the staff did reply they said my reservation appeared to be cancelled (I had a previous cancellation for different dates.) I did not get a response via this app when I explained this and when I tried to call to confirm our reservation there was no answer and no return call, although I did leave a message.
The pillows were not great and I spent most of our ‘vacation’ with neck and shoulder pain.
The ice machine on our floor was broken.
The advertised Sky Bar wasn’t even open yet.
There was dirt and personal items from previous guests left under the bed and chairs.
Cliente verificado
Viaje de 2 noches
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