Located just 4.9 mi (8 km) from the airport, Pool Suite Chiang Mai offers a shuttle (available on request). Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at The Cafe Restaurant, which serves international cuisine and is open for breakfast. A bar/lounge and a children's pool are offered, and in-room conveniences at this luxurious hotel include refrigerators and microwaves.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Airport transfer
Free parking
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
2 outdoor pools
Breakfast available
Children's pool
Coffee shop/cafe
Airport shuttle
Terrace
Air conditioning
Garden
Front-desk safe
Snack bar/deli
Feel at home (6)
Children's pool
Cookware, dishware, and utensils
Separate bathtub and shower
Separate sitting area
Television
Garden
Why we love this property
Food for every taste
This hotel boasts a restaurant serving international cuisine, a lively bar, and a welcoming cafe. Buffet breakfast adds to the delicious options.
Plush comfort awaits
Wraparound bathrobes and turndown service create a luxury experience. Blackout drapes ensure deep slumber, while a minibar awaits for nightcaps.
Garden luxury oasis
The hotel features a tranquil garden where guests can immerse themselves in luxury surroundings. A perfect escape for nature enthusiasts.
Hannah • Hanh (ฮันนาห์ • ฮาห์น) EST 2022 - 3 min walk
หนึ่งข้าวมันไก่ - 10 min walk
ราชา ผัดไทย หอยทอด - 13 min walk
โรตีหน้าท้อแสงทอง - 11 min walk
About this property
Pool Suite Chiang Mai
Located just 4.9 mi (8 km) from the airport, Pool Suite Chiang Mai offers a shuttle (available on request). Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at The Cafe Restaurant, which serves international cuisine and is open for breakfast. A bar/lounge and a children's pool are offered, and in-room conveniences at this luxurious hotel include refrigerators and microwaves.
At a glance
DONE
Hotel size
132 rooms
DONE
Arriving/Leaving
Check-in time starts at 2 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle from 7:00 AM to 9:00 PM*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Shared microwave
Snack bar/deli
Traveling with children
Children's pool
Services
Front desk (limited hours)
Concierge services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
2 outdoor pools
Accessibility
Elevator
Accessible airport shuttle
Well-lit path to entrance
Hardwood flooring in room
Room amenities
Be entertained
43-inch Smart TV
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Individually decorated
Separate sitting area
Freshen up
Deep soaking bathtub
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Stovetop
Free bottled water
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Special features
Dining
The Cafe Restaurant - This café specializes in international cuisine and serves breakfast only.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 550 for adults and THB 250 for children
Airport shuttle service is offered for an extra charge of THB 300 per vehicle (one-way, maximum occupancy 2)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from January 1 2027 to January 2 2027 (dates subject to change):
Bar/Lounge(s)
The following facilities are closed seasonally each year. They will be closed from August 5 to August 5:
Bar/Lounge
Children & extra beds
Rollaway beds are available for THB 1500.0 per day
Airport shuttle for children between the ages of 4 and 11 costs THB 300 (one-way)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts mobile payments and cash.
Also known as
Pool Suite Chiang Mai Hotel
Pool Suite Chiang Mai Hotel
Pool Suite Chiang Mai Hang Dong
Pool Suite Chiang Mai Hotel Hang Dong
Grand Pool Suite Chiang Mai by Lanna Oriental
Grand Pool Suite Chiang Mai by Lanna Oriental Hotel
Frequently asked questions
Is there a pool at Pool Suite Chiang Mai?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Pool Suite Chiang Mai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pool Suite Chiang Mai?
Yes, there's free self parking.
Is airport shuttle service offered by Pool Suite Chiang Mai?
Yes, an airport shuttle is available from 7:00 AM to 9:00 PM on request. The charge is THB 300 per vehicle one-way.
What are the check-in and check-out times at Pool Suite Chiang Mai?
You can check in starting at 2 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Pool Suite Chiang Mai and nearby?
Pool Suite Chiang Mai has 2 outdoor pools and a garden.
Are there restaurants at or near Pool Suite Chiang Mai?
Yes, The Cafe Restaurant offers international cuisine.
Does Pool Suite Chiang Mai have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
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Reviews
Pool Suite Chiang Mai Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.0
Location
9.4
Staff & service
8.6
Property conditions & facilities
Popular mentions
Shower
Bed
Water
Reviews
Verified
10/10 Exceptional
Dec 4, 2023
Nice jacuzzi suite.
Francois
Francois, 2-night trip
Verified
8/10 Very good
Feb 28, 2024
Very beautiful and comfortable suite with personal pool. This has a small kitchen but has no plates, bowls, eating or cooking utensils? Should at least have bottle opener/cork screw for romatic drinks. This is good for secluded retreat. Not good area if you want to walk and shop and eat and drink. Nowhere to walk to. Last morning water too low to take shower??? I think isolated event. Not normal. Very nice place to stay for seclusion and romance.
Patrick
Patrick, 3-night trip
Verified
2/10 Poor
Jan 20, 2026
The room itself was actually really nice but everything else was terrible. There is no front desk to check-in. You show up at some old vacant building and have to walk a 100 yards down to the main buildings. In building 2 there is a small desk but the lady didnt know why we were there and told us we had to call the # on the reservation from Expedia. We called multiple times and the call wouldnt connect. We walked around for 15 minutes trying to figure out where to go. Then some lady that was out front of one of the buildings came up to us and asked us why we were there and then said she could check us in. Our first night we had no hotwater, we had to take cold showers. Then the next day we came back from a long excursion and still no hot water. We called and messaged the lady multiple times and she finally sent someone to fix the hot water. 5 minutes after the guy left, the water line in the bathroom exploded and the whole bathroom flooded! I had to find the water valves to shut the water off. The water line was under the bathroom sink so It soaked me when it blew up with cold and steaming hot water. I called the main number multiple times and sent several texts and nobody responded for over an hour! I then called Expedia's customer service and they attempted to call the number as well and no one would pick up. About 1.5 hours later someone came to replace the broken hose then left without cleaning up the water. We asked for a refund two days ago and still no response.
Scott
Scott, 3-night trip
Verified
6/10 Good
Dec 5, 2023
This is a lovely hotel in a very quiet location. Room was a good size, beds are comfy, the shower is good & it’s very clean. But it’s too far from the city, we found it hard to get transport to & from the hotel. The different taxi we used would drop us at the wrong place or the driver would get lost going to the hotel. Each trip would cost between 200-400 baht one way which is still cheap when converted but adds up nonetheless. We were unable to utilise the hotel pick up options for the tours & activities as we were outside their pickup zones. I would recommend staying here if you have your own transport available. We got a balcony room with a rural view, stayed 3 nights. They do charge 500 baht security fee which we weren’t told about when I called to make sure we could check in late. We were able to check in at 12am but the security guard was trying to make us give him cash before showing us to our room. He didn’t speak English and we didn’t speak Thai so he took us to the room & we sorted it out at reception in the morning. They did physically check the room before we checked out & we got the deposit refunded. In the room itself there no plates, cutlery, pots, pans, or utensils. There is an electric jug, microwave, 2 element stove, small cups & glasses. They do have a mini bar but be aware that you do have to pay for the water as well. The staff we interacted with were friendly but it was hard to communicate effectively - not ideal as tourists.
Jackie
Jackie, 4-night trip
Verified
2/10 Poor
Feb 10, 2026
No no no
Vusumuzi
Vusumuzi, 1-night trip
Verified
8/10 Very good
Dec 5, 2023
The jaccuzi room has absolutely no outdoor area or access to a swimming pool. The bed we had was uncomfotable. We upgraded to a pool suite it was fantastic, bed was better and very spacious.
Shelley
Shelley, 4-night trip
Verified
8/10 Very good
Apr 29, 2019
Worth another visit when all the amenities complet
The hotel is not fully operated yet. During my stay, amenities like gym room, swimming pool have not been completed. But the hotel did offer driving us to another gym room or pool under the same management that are just several minutes away by car.
Idy
Idy, 1-night trip
Verified
10/10 Exceptional
Sep 23, 2019
Very friendly and helpful staff. Great place to relax :)
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jun 19, 2019
沒有餐廳,早餐不是自助式,沒有Spa, 可以說除了房間什麼設施也沒有!
前一天到櫃檯預訂明天附近Spa, 說會給我Spa Menu 放在房間給我看,他們沒有做到!到了當日預訂Spa,櫃枱先說沒有位,要等一小時!我說你不早點跟我說待我自己安排!櫃枱オ立即安排一個非常普通按摩店不是做Spa地方給我!
Verified traveler
4-night trip
Verified
10/10 Exceptional
Jun 3, 2019
Peace & Quiet
The hotel is still quite new so everything is still very clean and tidy. Perhaps it was low season, or the location was a bit far from city, there was only a few occupants, so I really enjoyed the peace and quiet which I really needed.
The Suite made us felt like we were home. Altho it would be nice if the kitchen was equipped with some kitchenware (eg. Pots & pans)
The jet spa was nice, even tho I couldn’t get the jacuzzi to work, somehow it turned on automatically while I was in the tub and couldn’t turn off.
The bed, The chair on the balcony and everything else were so comfy! The pool was a bit small but just enuf for 2 of us. Even tho there was no view but we didn’t mind.
But the in-room breakfast is very nice too, I like how it can be served between 6:30-1600, the only down thing is the hot drinks & entree is not hot enuf. I also wish they would provide breakfast buffet.
I had a very relaxed week and I will definitely come back.