Located near Snow Valley Ski Club, TRU BY Hilton Edmonton Windermere offers a welcoming retreat with continental breakfast and an arcade/game room. Relax in the indoor pool, work out at the gym, or play a game of billiards/pool table while enjoying free WiFi and self parking. Previous guests rave about the helpful staff.
Cineplex Odeon Windermere Cinemas - 17 min walk - 1.5 km
South Edmonton Common - 7 min drive - 10.0 km
West Edmonton Mall - 10 min drive - 17.1 km
University of Alberta - 15 min drive - 17.4 km
Getting around
Edmonton Intl. Airport (YEG) - 17 min drive
Avonmore Station - 25 min drive
Edmonton Station - 25 min drive
Restaurants
Monacci Coffeehouse - 3 min drive
Mary Brown's Chicken - 19 min walk
Kissa10 - 5 min drive
Denny’s - 11 min walk
McDonald's - 3 min drive
About this property
TRU BY Hilton Edmonton Windermere
At TRU BY Hilton Edmonton Windermere, you'll be within a 15-minute drive of South Edmonton Common and West Edmonton Mall. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Also, Snow Valley Ski Club and River Cree Casino are within a short drive. Fellow travelers say good things about the helpful staff and overall property condition.
At a glance
DONE
Hotel size
90 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children may not be eligible for complimentary breakfast
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Late check-in between 3:00 AM and 11:00 AM can be arranged for an extra charge of CAD 35.00
Children & extra beds
Cribs/infant beds are available for CAD 25.00 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 11:00 PM
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Also known as
TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton
Frequently asked questions
Does TRU BY Hilton Edmonton Windermere offer free cancellation for a full refund?
Yes, TRU BY Hilton Edmonton Windermere does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TRU BY Hilton Edmonton Windermere?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at TRU BY Hilton Edmonton Windermere?
Yes, cats and dogs are welcome. There's a charge of CAD 35.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at TRU BY Hilton Edmonton Windermere?
Yes, there's free self parking.
What are the check-in and check-out times at TRU BY Hilton Edmonton Windermere?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at TRU BY Hilton Edmonton Windermere?
No, this hotel doesn't have a casino, but River Cree Casino (13-min drive) and Starlight Casino (14-min drive) are both nearby.
What is there to do at TRU BY Hilton Edmonton Windermere and nearby?
Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and an arcade.
What's the area around TRU BY Hilton Edmonton Windermere like?
TRU BY Hilton Edmonton Windermere is a short 15-minute walk from Currents of Windermere and 18 minutes' walk from Cineplex Odeon Windermere Cinemas.
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Reviews
TRU BY Hilton Edmonton Windermere Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Amenities
8.6
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was diverse, abundant, and delicious with great options. (92 reviews)
The gym was well-lit with a good assortment of equipment and suitable for a good workout. (7 reviews)
Parking is convenient, easy, and plentiful, with many guests praising its accessibility and proximity to the property. (11 reviews)
awesome clean room, very friendly staff, cute hotel!
Michelle
Michelle, 1-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Friendly staff and comfortable room
Christopher
Christopher, 1-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Great location and great hotel.
Christie
Christie, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Bed was super comfortable and breakfast was wonderful
Ed
Ed, 1-night trip
Verified
6/10 Good
Apr 13, 2026
Staff was friendly. Pillow was dirty. Microwave downstairs had a strong smell. Decaf coffee in afternoon was cold. Coffee in morning was also cold. Great staff but lack of amenities and convenience not worth it
Amber
Amber, 1-night trip
Verified
10/10 Exceptional
Mar 2, 2026
Staff is so awesome! They are super nice, accommodating and funny! Love staying here! Very clean compared to the many other hotels that I've stay at in the past for sports events. Coffee is a bit on the strong side. And the pancake machine is so cool!
Catherine Samantha
Catherine Samantha, 2-night trip
Verified
10/10 Exceptional
Jan 22, 2026
The overall feel of the building was great. the lounge area with the pool table was a great way to spend some down time.
Kim
Kim, 2-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Very conveniently located. The hard flooring in the rooms is great for when you have a pet
Sarah
Sarah, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Night-time main desk staff available, courteous, and helpful.
Gary
Gary, 1-night trip
Verified
8/10 Very good
Jan 2, 2026
Room was clean and the location is amazing. Staff are always helpful and friendly.
chantel
chantel, 2-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Parking is great, clean rooms, always friendly staff. Stay here whenever we go down to the city.
Julia
Julia, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Clean rooms, friendly staff reasonable price
colin
colin, 2-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Staff were very welcoming and accommodating!
Shelby
Shelby, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Yes the room was spotless and the staff was great
Austin
Austin, 2-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Such a good location ! Clean hotel and friendly staff. Will def stay again!
Samantha
Samantha, 2-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Clean room friendly and helpful staff and good amenities weight room and pool
Bruce
Bruce, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Yes, the room is clean and the staff are very helpful.
Analiza
Analiza, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Very safe area
Stephanie
Stephanie, 1-night trip
Verified
8/10 Very good
Jan 20, 2026
Clean facilities.
Cherrie
Cherrie, 1-night trip
Verified
10/10 Exceptional
Dec 12, 2025
Hotel is amazing in terms of everything. What we appreciate most are the staff.
Kimberly Rose
Kimberly Rose, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Comfortable room. Wonderful and accessible amenity spaces. Staff friendly and helpful. Breakfast was super!