2/10 Mediocre
4 jul. 2025
Warning.
Rented this because it said it had air conditioning.
Looked at more reviews online that had big warning messages.
Tried to call business to check if the Air Con was working.
Their phone was off line. No one to help us.
Sent an email asking if the aircon was working.
They replied with - “no, it’s not working but the windows are open.”
Asked for a refund. No reply.
It is ridiculous that a business can rob you like this. I signed a contract with a business to provide me a service. They could not provide that service. So I deserve a refund.
Imagine going to a restaurant and ordering an ice cold lemonade. They charge you more because it will be cold and refreshing and delicious. Then the waiter brings you a glass of hot water and pours it down your shirt. They don’t answer any questions, just bring you the bill for the ice cold lemonade and expect you to pay.
Again. This is a very predatory business with almost no customer service at all. 0/10
Devin
Devin, viaje de 3 noches
Opinión verificada de un huésped de Hoteles.com
