Hotels in Samnangjin

"Breakfast was outstanding! "

"This is definitely NOT a five-star hotel. They should lower their rating system. The room, carpet and bathroom is outdated. Plus they charge for the fitness gym and the sauna. I was shocked that 5 star hotel does not provide a free gym access. Also as a Expedia platinum member, they give you free welcome drink but it's only for take out. I asked the coffee shop employee if I could sit down and drink my coffee, and she said "No". She said I cannot sit down and drink my coffee, I can only take it out. Another thing during the check in, I asked if I could use the spa that's attached to hotel. The front person said just tell the spa your room number. I thought it was included because she did not mentioned the price, and it turned out you get a discount price not free. Overall the service, amenities and cleanness is not met with my expectation. If it was 4 or 3 star hotel I would understand but not when it's promoted for 5 star."

"Kind staff. Cleaned room."

"to be honest the best part of our stay is when we are checking out. the guy in front desk is very nice and helpful. when we checked in the lady in front desk is so rude, when i called her on the phone for another bath towel she told me that if i need anything i need to come down and get it myself and hang up right away. so whats the use of the phone inside the room? and the washroom is so dirty when you take a shower the water is everywhere no shower curtains. and the worst part is they put only one towel in the room knowing that two people are staying.bed are uncomfortable no rack to hang your clothes. hanger is just two, the other thing their towels are so old and ripped... i'm seriously saying the truth here. NEVER recommend this hotel again it's just worthless."

"Convenient as it is, it is located just one station behind the airport. But that's about it."

"Great alternating breakfast selection daily. Staff was friendly and useful. Room came with all you needed, good water pressure in shower. A/C took a little effort to work but overall good air temperature. "

"Staffs doesn’t speak much English so I used translation app. Room is clean overall. Standing shower screen has gap below so will wet bathroom/ washroom floor after shower. That’s deal breaker for me. Does not have different type of towels, 1 stack of towels for floor/ hand/ face/ bath. I didn’t use them other than for floor since it gets wet. I have my own towel so that didn’t bother me as much. Bedsheets has some stains, but I just live with it, didn’t ask for change. Bed is quite comfy. There’s a step going up to room so if you have heavy baggage, slight lifting is needed. Overall not bad for the price. "

"Good"

"Our stay was wonderful, it was clean. It was convenient and the staff was extremely helpful. I am a VIP platinum member, but received no perks at all. My one complaint was breakfast was garbage! Though overall it was a beautiful place. I would highly recommend over any other place in the area."