Hotels in Ciudad del Carmen

"We did not get what we asked for at the breakfast. It was not acknowledged until we brought it up."

"Staff was nice, pool area was pretty, room was big, location was good. There was a cute kitten living in the hotel and I loved that. The room wasn’t clean though. Sheets were stained and there was a huge wad of long hair in the shower. The wifi pretty much never worked. "

"In pictures it looks beautiful, i came after Marriot name but not upto their standards. Staff do not speak any English. Not very friendly but okay service. The room was basic, the bed sheet had dirty stains on i, i complained ( ihad to uae Google Translate to explain them and show them picture as peoof). they changed it right away. Very old towels. It was near beach and that why i booked it and good evening walk around it. I probably will choose something in the city and a bit cleaner hotel in future. "

"Super dirty place. Roaches and they change towels every 7 days. For people staying long term might work, definitely not a regular hotel. People at reception are super kind and helpful. "

"We could not locate the hotel. We asked over 20 people checked us several residing other hotels could not locate the hotel forced to book another hotel. I’m"

"Excelente opción!"