Hotels in The Crossings

"The breakfast was ok I enjoyed stayed here because it was walking distance to everything or just a short drive "

"They have charged me for services that I have not used. Their help line was of no help."

"The power went out, the HVAC and lighting wasn’t updated since the 80s, and the keycards had to be reset every day. The window was broken too. If I could get my money back I’d want it."

"AC/Heat didn’t work … bed linens stained … small quarters : but staff was very welcoming and location good for nearby attractions "

"Nice and clean"

"Maria was great and so helpful!!"

"This is my 3rd time staying here my family likes the view but it’s not worth it AT ALL!!!! I have money and I spend money but this place is not worth the aggravation and the rudeness! These people act like they are you doing you a favor by letting you walk into the front door! This place is DIRTY ALL THE TIME! And they know it and the attitude is like oh well. "

"It has never disappointed me...the best hotel in South Beach"

"This is an excellent hotel with a few problems. Our room was probably the worst on the property from a location standpoint, but it was still pretty solid. Outside noise was blocked for the most part. However, the noise from the room above us was borderline unbearable. The room was beautiful despite that and the noise was only 6-8 am. The staff were pretty nice. The breakfast included was the definition of a continental breakfast, but it was still very good. Parking is pretty bad. On a good day, the valet takes 20-30 minutes to get your car. We had a MAJOR screwup with parking. The hotel staff was apologetic, but gave me free parking for only one day. $50 compensation for a two hour wait to get my car when I had a flight to catch was pretty lousy. However, I made my flight, so it’s easier to forgive. Overall, if I had been on a top floor and parking wasn’t such a pain this would have been a great place to stay."