Hotels in Cinco Bayou

"everything was great. you can't go wrong with this hotel. our room was clean; we had ocean view. staff was friendly and accommodating. we were initially put in a room on the 1st floor. room was fine, clean, except that it had a bunk bed in it, which made the room less spacious. so, we asked to be transferred, and they upgraded us to a bigger room with ocean view, all for free. they also let us check out an hour late. the best part of this hotel was it was right on the beach."

"Didn't like the fact that we reserved a king size bed and was only given a choice for two queen size beds."

"I live in Fl and have stayed at many beach hotels but this was by far our worst experience. The pictures make the property look better than it really is. The only accurate picture is of the beach. The beach was the only saving grace of this trip. The hotel’s price to what you got was completely off. We step in our room and are instantly met with a dirty floor, smell of mold, and private area hair in the shower which showed the room was poorly cleaned. The beds weren’t poor quality and if the walls wouldn’t have been paper thin we might have been able to sleep but that wasn’t the case. All night we heard drunk people walking back and forth. Then we get awoken to the lovely sound of gun shots. The next night we got to hear drag racing for over an hour. We were told the pools were heated but only one is heated. The staff almost messed up and charged us twice draining our account. They told us it would take days to come back, no apology, and no offer of vouchers etc. We could not wait to get out of there. If you have young kids I do not recommend "

"The room was small but clean. The bathroom was dark and pretty noisy with the fan working for ventilation. Water pressure in the shower was low. In the room, the window could not be opened, but the AC worked well. The breakfast was pretty scarce, with boiled eggs and cereal as the main items. You can have one day but not 3-5 days in a row... Tea and coffee were good. The Internet was working fine for the most part, but it was slow."

"No one at check in/out. You have to talk to someone on a kiosk. Beds are very uncomfortable and I usually can sleep anywhere. We stayed here years ago and had the same issue but decided to give them another try since the remodel and updates. Fyi, the ice isn't free either. First time I've ever seen that when staying somewhere on vacation. "

"When I booked the room it displayed room pictures and the pool that was outside and I thought I booked what it displayed but was placed in a whole different spot. There was no hot water, red stains on the shower curtain, the toilet paper holder on the wall was broken and would turn sideways when u would pull it, there were construction men outside our window so we couldn’t open it, and our view was nice but construction everywhere"

"Yes i love it "

"The room was ok, nothing special. The bed was comfortable. The AC worked well. The bathroom floor tiles were broken which made for unsteady stepping in front of the toilet."

"Room was spacious and comfortable. Property beautiful."