Hotels in Santurce

"Ns"

"Friendly staff"

"Upon arrival, the front desk informed us that we would be required to pay an additional “service fee,” despite already having paid in full through Expedia. This fee (which was about the price of two nights stay) was never disclosed during the booking process, and we had not accounted for it in our travel budget. To make matters worse, the hotel never clearly explained what this “service fee” actually covered. We did not receive any special services or amenities beyond the standard stay. No food service, spa treatments, massages, upgraded cleaning, or anything else that would justify such a charge!! BEWARE OR THE HIDDEN FEES. This hotel charges extra, undisclosed costs that are not transparently communicated at the time of booking."

"Everything was pleasant I have stay at this property before and I enjoyed that stay as well. I recommend this property. Location is perfect"

"Pools and Beaches make the place a 5 star. Everything is within range of the hotel and the area is nice."

"Bad WiFi experience, staff not too friendly, bad experience for a big group, it was my 50th birthday and they were not accommodating to my guests for party"

"Very stuffy,very basic like an inn,bar and Beachfront excellent "

"I really enjoyed the resort minus the hidden resort fees they didn’t mentioned at the beginning since my booking was paid in advance and all the extra fees and taxes they charge and the incidentals for the entire stay that they place a hold on your card for nearly 1400.00. Room had a foul ode but made the best of it. Some staff were friendly while others were less social. "

"Really good hotel its very nice and great views dosent break the bank either"