"It was great! Room was clean and staff was nice. The self service luggage storage was super helpful, especially with a airport bus stop right outside the property. About a 10-15 minute walk to Shinjuku station, so the location is really good too. Would definitely recommend and stay here again :)"
"We travel a lot and we have to rate this hotel as one of the best ever. The staff were amazing especially the manager and the restaurant staff!!! Excellent location and amazing food.
The most hospitable staff ever. "
"Lovely cosy entrance and room felt luxurious and very clean. Very comfortable bed, Staff were so welcoming and a lovely Juice and chocolate gift on arriving. Loved my stay here "
"Absolutely loved our room. The lobby is no longer under renovations and was very nice. No complaints about anything for our stay. Staff assisted with luggage transfer to Kyoto. "
"Great hotel location in a mostly business district. Very convenient location to nearby train station. I felt safe at all times. The room was great, bathroom fantastic, and onsite laundry an added bonus. I would definitely stay here again. And did I mention the great toiletry items available everyday? They included mouthwash, face wash, moisturizer, hair sheen, shaving gel and razors and an assortment of teas. While the breakfast was not free, the western and Japanese options were both great. Ability to choose just one or some of each was great. "