Hotels in Ridgefield

"No heat during the entire stay. It was horrible. I should be refunded honestly. "

"Perfect location! Close enough to time square yet far enough not to be noisy and over crowded. We didn’t have a shower curtain in our room and didn’t notice until midnight. The staff moved us to a suite for the inconvenience and turned our average stay into a phenomenal experience. Great customer service goes a very long way! This will be my hotel of choice going forward while in New York! "

"Nice hotel; courteous & knowledgeable staff. Yummy cookies at check-in & anytime requested. Two Q beds very comfortable; Room smaller than expected & somewhat crowded with luggage for two females. Many places nearby for coffee, bagels, muffins, pizza, etc. Not as near to sites we planned to see, at least for an 82 y/o who has difficulty walking. However, I was able to walk at a slow pace and we took subway, taxi, and Uber when needed. Saw Hadestown - fantastic musical. Also saw Six, another good musical. Great trip. "

"Real old school NYC,real good vibe!"

"Close to MSG, close to Times Square. Excellent staff and amenities "

"The location of this hotel is great, you don’t get the craziness of Times Square but you are right there, easy access to trains, and plenty of food options around. The staff if friendly and kind, the bed/pillows are comfy. However, it is an old property (as half of NYC), the rooms have been remodeled, but it shows. Small rooms and bathroom, and my biggest issue was the noise, probably because I was in the 4th floor and my room faced the street - I can say by own experience- NYC IS indeed the City that never sleeps. I barely slept in 4 days. All in all, not a bad option if you get a room in the back of the property. Price is fair."

"First time visitor to New York City and it was a fantastic time! We got a great deal with Expedia for the Hyatt Regency and I am so glad we chose the Hyatt. The location is perfectly located right in time square and so many other staple places to visit while in NYC like Rockefeller Center, Radio City Hall, Nintendo Store, FAO Schwartz to name a few. Not to mention, we were smacked dab in the middle of the theater district, with Chicago right outside our entrance! We were also a short walks away from Central Park, Carnegie hall, so many museums and more! Back at the hotel, the staff were super friendly and helpful. Rosa greeted us and was so accommodating as only half of our party showed up the day before and was able to get us conjoined room and that really made our trip so memorable. Thank you Rosa! The cleaning staff was so kind and did a great job at getting us extra towels and straightening our rooms when needed. I didn’t catch her name but she was just awesome! The hotel was clean and offered everything you needed. The only thing I would wish they would consider is offering spring bottle water instead of Dasani because they are just horrendous but that’s just a personal preference and the bonus there is that it was complimentary. Needless to say, I would definitely pick this location again on my next visit to New York and you should too! "

"I enjoyed staying at Arlo Midtown because the check-in process was easy. They held my bags for me when I needed them to. It was a clean property. I’ve loved the elevators and it was close to the conference I was going to at the Javits Center."

"The location is great. Near Port Authority and of course right on 42nd st about a block or two from the hustle of Times Square. It was my first time trying out the Pod hotel franchise and it was a good experience over all with the hotel itself. On our second day, the room next door decided to smoke in their room and it filled my room up with the smell of cigarettes. I had to crack open the window in 30 degree temps in the middle of the night. After 30 mins of that and hotel security coming up to tell who ever it was to stop smoking in the room, my daughter and I just could not bear the smell and freezing cold. I called back and they moved us up another room. I will say it would have been nice for someone to bring us the new room card instead of us having to pack up all of stuff in the middle of the night and in PJs to the front desk for all the other hotel guests to see us looking like fleeing refugees. A bit embarrassing without the back story. Other than that, the rooms are on the small side but every time we come back to the city we don’t spend much time in the room so it was not a big deal. Just wished there was an ice machine somewhere and the option to rent a mini fridge like some hotels have to offer. Each staff member I interacted with was great!! "