Hotels in New Caney

"Pool and hot tub looked clean which was awesome. Beds were ok, just shook a lot so you feel every movement of your sleeping partner which was not great. Breakfast was ok but they ran out of coffee pretty early. Someone told the attendant and she just kind of never came back to make more. After 15 minutes of waiting for coffee we left so that was the biggest bummer of our one night stay was no coffee except decaf available. Overall the stay was fine."

"My shower water was not going down when I pulled the top there was a lot of long hair I left it got ghd cleaning g folks to get out, besides that lil issue the drag was good"

"The floor in the room was dirty, as if it hadn’t been cleaned in months. The iron didn’t work properly — water was leaking onto my clothes while ironing, so I had to change my outfit. The room itself was spacious, and the bed was comfortable. It’s okay for a one-night stay. Communication: I sent two messages a few days before arrival asking about the shuttle service, but never received a reply. So, I called two days before my arrival to ask whether I needed to schedule the shuttle in advance. I was immediately put on hold, and after a few minutes, I was told to expect the shuttle in 30–40 minutes. When I repeated that I was arriving in two days and was only asking about scheduling in advance, the staff member replied that he couldn’t understand my accent and that I should call only after I had arrived and picked up my bags, and hanged up. On the day of my arrival, I called after landing (but before exiting the plane) and waited no more than 5 minutes for the shuttle, so good job on that!"

"Every aspect of this hotel was in order & thought out. Clean, orderly, & imviting. The staff were beautifully amenable, always visible, & a wealth of information during my stay. This will be my hotel whenever I fly into & out of Houston. I love this city!!"

"The rooms where clean and the staff was excellent to work with. I would recommend this hotel if you're staying in the Woodlands."

"Not a very cooperative establishment. All the business I give Marriott hotels hard to believe management are so disconnected"

"Dirty, outdated with rude staff and broken amenities. No hot water, television wasn’t working. "

"We had a nice stay. Thank you!"

"Bad"