Hotels in Orleans

"It is a pet friendly hotel. However there is so little grass in the surrendering area for dogs to do their business. We were at levev 3 so it very noisy at night time"

"Magnificent hotel. Would stay there all the time if I could."

"The kids enjoyed the pool very much and I appreciated the laundry room to dry their clothes. All the staff was exceedingly friendly and polite. Very pleasant stay."

"The staff was very welcoming and helpful."

"Overall, the stay was decent, but for the price, the Executive Class King room was not nearly as extravagant as expected. The room itself was also smaller than anticipated. The elevators felt quite dated, and the check-in wait was over 10 minutes, which wasn’t a great first impression. The pool and hot tub area were also very dated and smaller than expected. The restaurant was disappointing as well — overpriced for the portion sizes served. Another downside was how thin the windows seemed to be, as downtown traffic noise was very noticeable throughout the night. On the positive side, the valet service was fantastic and easily one of the highlights of the experience. The staff handling valet were professional, quick, and very friendly."

"Room was fantastic, they gave us a free upgrade. Friendly staff. Great location. Only downside is, if you are checking in late, you may have to wait 15/20 minutes due to there system."

"Very old building, it requires general maintenance starting from the elevators"

"The pictures make it look as if the whole hotel is renovated. It is just some aspects of the hotel which are. This review was tough because there are some aspects of the hotel and visit that were as expected and there are others that were not. For the high rating this hotel received we were disappointed. The bed was comfortable but the pull out couch was very old and uncomfortable so we didn’t end up using it which is challenging for a family of four. The manager on duty was nice, but the check-in was not efficient and it seemed like there wasn’t enough staff at times. "

"The staff was dedicated and available particularly those in charge of the breakfast."