Hotels in Palma de Mallorca Old Town

"Really enjoyed my stay. Felt safe as a solo traveller. "

"We had a mixed experience during our stay. The hotel itself was pleasant, and the receptionist was kind. However, the cleanliness and housekeeping services could be improved. During our stay, items such as the drinking water bottle were not replenished, and used glasses were not consistently collected. The biggest issue we encountered was with the air conditioning. Before our arrival, we specifically contacted an Expedia representative to confirm that the hotel had functioning air conditioning, and we were assured that everything would be fine. Unfortunately, upon arrival, we found that the hotel did not have air conditioning available. Additionally, the room was quite small and faced a street with frequent pedestrian and vehicle traffic. Because the room was too warm to sleep comfortably without air conditioning, we had to keep the windows open, which made it difficult to rest due to the noise. We were often awakened early in the morning because of this. Although we appreciated the pleasant service from the front desk upon arrival, we were disappointed that when we later requested a room change or asked to speak with a manager regarding the lack of air conditioning, we were told that nothing further could be done beyond reporting the issue to management. Unfortunately, we stayed for three nights without receiving any resolution or follow-up."

"Great location and service was on point "

"Breakfast each day was nice and fresh maybe a little disorganised but, we managed to work out where things were. However, some improvements can be made on juice machine as none of the juices actually tasted of anything and definitely not juice Everything else was very good! "

"The breakfast was okay. Plenty of amenities to engage with. The style and aesthetic is astonishing! Not all rooms are built the same, was a bit annoyed that we got a room with a shower window that reveals everything in the bathroom from the bedroom. Other than that, it is one of my favourite staycations. Great location -you have everything you need!"

"A wonderful hotel, has amazing views and the breakfast is fantastic. Staff are so friendly and welcoming. I would highly recommend. "

"Well stocked bar, just missing ginger ale. the rooms were excellent clean warm and welcoming (April) diddn't try the AC. The staff couldn't have been any nicer they always had a smile and nothing was too much trouble."

"Lovely poolside area, nice view from the room, generally clean. Very positive and helpful staff. Grocery store next door."

"The breakfast was amazing and the hotel and amenities lovely. It was really easy to get to Palma by either bus or cab. We checked out early and put the bags in the store room as we had a late flight and thought it would help, so that they could turn the room around comfortably for the next guests. .Unfortunately I left something in the room and realised soon after but wasn’t allowed to retrieve it and was told that housekeeping would check. They didn’t. We also weren’t told that you have to book the courtesy room to shower and change so I had to use the spa which doesn’t have lockable changing rooms. Just a bit of a dampener after an otherwise lovely stay."