Hotels in San Rafael

"It was great to have ride from and to the airport included. "

"I am not person who posts reviews, however How is this hotel ranked as wonderful? My room was poor cleaned including blood drops splashed on walls and a cabinet. I requested change of room since it was late night in the middle of Mexico City then I could not cancel it … we had issues in the restaurant as well with a not good tasting Burguer, answer from the chef was all meats are frozen. Not good place to be recommended."

"Only thing I didn’t like was the 8am room check!"

"Room smell like fresh paint, super hot in there no qu"

"We paid for a night we had to cancel. Then rebooked at 50% higher rate. Asked for complimentary breakfast, but was declined. Service at front desk was cold. Zero warmth or hospitality. "

"Mostly everything was excellent. The only dislike was check-in was at 3 o'clock, I arrived at 3:30 and still had to wait 15 minutes while the staff checked to see if the room was ready "

"Como siempre una excelente opción y más aún ahora con su nueva torre"

"As a hotels.com VIP member they “upgraded” me to a suite but didn’t tell me they were doing a bunch of construction on the other rooms on the floor. There was a very strong paint and vinyl smell that came in through the vents and made me nauseous at times. When I asked the front desk about it they made excuses rather than simply finding a way to help out. Sometimes all we want is to feel like our concerns are being heard and understood, and I did not get that from them. I shouldn’t have to be the one to find a solution or waste my vacation time having to address hotel problems. "

"Clean room and great service overall "