Hotels in Ixtapa

"DON'T GO TO THIS RESORT!!!!!! the hotels cleanliness was terrible. Everyone in my family got a food born illness during our stay except for my husband. My six year old was vomiting uncontrollably on our second night from the reservation Italian restaurant. He was so ill that he wasn't better for the rest of the trip. I started to notice at the swim up bar and the snacks stand that the servers were washing the dishes by hand rather than using a dishwasher. This is clearly why we got sick. In the morning all the items were fresh and hot from the dishwasher but clearly the staff were far too lazy and would rather wash the items by hand than trolly them back into the restaurants. They were not using the proper hand wash method with bleach either. My kids ended up contracting Hand Foot and Mouth disease from the kids pool. The children's pool area looked clean upon first inspection but after my daughter mentioned green slime that she slipped on, up near the slide I had a further investigation. Turns out children aren't as important as adults at this resort. All it would have taken was one pool guy to notice and clean but there was green slime all over the landing of one of the slides, which meant the area wasn't being cleaned properly. I'm sure this is where he contracted Hand Foot and Mouth as it is very contagious. We have been home for three days and been to Emergency back here in Canada and it is confirmed HMFD. Now my daughter also has contracted HFMD. "

"no volvería "

"Very friendly staff."

"Las instalaciones del hotel son magníficas, grandes vistas, habitación muy amplia con excelentes acabados y decoración. Quizá falta un poco de sazón en algunos platillos. Todo el personal fue muy amable. Disfrutamos la estancia. "

"Beautiful hotel with excellent staff and beautiful beach! Maritza is an amazing hostess that went the extra mile to ensure we had great meal experience and so friendly!"

"We had a wonderful time. The Emporio fulfilled all expectations!"

"We did not have a bar in our room, the AC in the room works fine. "

"Good service the place is safe "

"Overall, it was a decent mid-range resort. The room, public areas, and pool were always very clean. Parts of the hotel are quite dated, however the buffet area has recently been renovated. Food at the buffet was cold each time we tried it. Breakfast was alright since we usually just ate fruit and yogurt, but we went out to eat for dinner each night. During the week the resort was pretty quiet, so we didn't have any issue finding loungers by the pool or beach. However the resort got extremely busy with locals on the weekend and it was hard to find a spot to sit. The beach is beautiful. Also note that free Wifi is not included, even in the all inclusive package! It is an extra cost. "