Unfortunately, this was my worst hotel experience ever. Firstly, our suite smelled of smoke and was unbearable. It was clearly smoked in recently. After our complaint, it took over an hour for them to find us another room, which is fine because the other was horrible. When we arrived in our new room, which the pull out couch was broken, we were ready to prepare for our music festival, but our fridge did not work. After another hour, it was replaced so our food could be refrigerated. When trying to heat our meals, our microwave didn’t work. It felt like issue after issue, which we resolved the following day. When we returned home from the festival at around midnight, and opened the sheets to our bed we were met with many short curly hairs in our bedding. Which is disgusting… Being as late as it was, we flipped the sheets ourselves and went about our night. This was the most chaotic first night at a hotel ever, and simply intolerable from a hotel that wasn’t cheap either.