We made our reservation through hotels.com. After reviewing the website, we based our decision on the appearance of the rooms and the reviews.
Upon arrival, we noticed that the rooms were poorly maintained, with stains and dirt on the curtains and drapes, and that the rooms were stuffy and damp. Rooms diffrent from photos.
When we asked reception for towels, they asked why we needed them. When we asked for slippers, they told us they weren't required to provide them.
breakfast was served until 10:00 on our first day, we taker our foods before 10:00. While we were chatting and enjoying our breakfast, the staff stood over us and, in a rude manner, asked us to leave the breakfast room. They cleared the plates from the table without asking permission. I recommend that the hotel management encourage their staff to behave more politely.