When we arrived, we were surprised that there was no sign on the building saying Fallon Hotel. No one was at the desk and no one answered the phone number provided. I went into the bar, asking for assistance. 3 young women came out to assure us we would get the keys soon. Finally a young man came out and actually helped us take baggage upstairs. He brought in a box fan to supplement the ceiling fan. Issues - there was only 1 available outlet and it was near the floor, no outlet in the bathroom or hooks to hang towels, t he shower head was stationary and awkward, there were no cups to go with the ice bucket provided, no coffee maker, no clock and we couldn't turn off the overhead light without turning off the fan, so we slept with the bright light on. The good aspects - the bed was comfortable, the sheets and towels were clean and soft.