Virtual check-in was very simple, however, there is a service fee of about $7. No free parking but there is a parking lot immediately next to the building; it was about $50 for 24 hrs. There is no elevator and no ground-level rooms. There is a night club on the first floor; we were on the 3rd floor and could hear it just a little above the TV; not enough to keep us awake but ear plugs are provided if you're a light sleeper. Room is small but clean and comfortable. Provide shampoo, conditioner and body wash, KCup variety; also provide other things such as snacks or beverages but those are an extra charge. The representative reached out a few times via Hotels.com so even though there is no lobby, I felt that if I needed anything, it would be handled relatively quickly. The building is close to a lot of businesses downtown, most notably Union Station and restaurants. Overall, the stay was fantastic and would stay again.