We had a good experience at Andaz. The room was modern and clean, check-in was smooth, staff were very pleasant, and they are dog friendly. Parking/Valet was the trickiest part. The only self parking lot was a couple streets over and costs a daily rate. They offer valet for $48- with all our bags, and puppy, this seemed like the most practical option. However, it does seem like the only part of the puzzle that could have been improved. Upon checking out and asking valet for our car we had to wait just over an hour. When I went to ask how much longer it would be it was clear they had forgotten about our request