6/10 Bueno
17 ene. 2026
When we first checked in, the woman was so sweet and kind!
There is no elevator, and there is stairs everywhere. We were on the main floor and to get to our room there were a few stairs down, so we couldn't use the rolly cart to haul things to our rooms, and we had a lot of stuff.
The entire establishment could use a major update. The smell of stale, old cigarette smoke still lingers.
The shower in our room was very difficult to get to a good temperature, and to shut off. My kids struggled with it.
In the pool area, there was tiles falling off and the hot tub was only barely warm.
The listing states breakfast is included but they give you vouchers to go to the restaurant and it covers up to $16. On the adult menu, nothing was under $16, so either be prepared to not have a beverage or bring money. The food we had was very good! The waitress was also wonderful and patient.
The hotel is extremely loud! There was loud music playing in the hallways. The train passed by what seemed like every 15 minutes, and it was unbelievably loud. None of us slept very well.
Overall, their friendly staff is definitely their best asset. But I would not stay there again.
Courtney
Courtney, viaje de 1 noche en familia
Opinión verificada de un huésped de Hoteles.com
