Souss-Massa Hotels

"Hi, I enjoyed my holiday in this hotel, specially the staff Mr Saad and Mohammed next to swimming pool and everyone smile friendly everything enjoyed my holiday. Everything was perfect thank you guys. I will see you again. and very clean, thank you."

"Hotel is in excellent location and was clean, unfortunately the choice of meals was restrictive and this let it down."

"The staff were very nice and helpful, always greet you with a smile despite the pressure of work . The pool, the view and everything was great. We enjoyed our stay and Will definitely come back."

"Endroit balnéaire magnifique !! La chambre est très propre, spacieuse et bien décorée !!! Durant notre séjour de 17 jours au Maroc, le buffet déjeuner du Hyatt a été notre coup de cœur ! "

"everything was perfect at this hotel..staff are amazing and hotel has everything you need for a great time..highly recommend to stay here if you visit agadir..absolutely Amazing..thanks yo everyone at Amadil"

"The hotel is very close to the beach, staff are all very nice and eager to help. There are restaurant options on ground, the Moroccan restaurant was our favourite as it came with local entertainment. "

"When I arrived at the hotel I was allocated a ground floor room and the glass sliding doors onto the small balcony could not be locked. I advised the male receptionist that I could not stay in the room as it was not secure. He deemed indifferent to my concerns and said he was unable to allocate me another room as the hotel was full. He said he would get someone to look at the sliding doors. After 30 minutes no one had appeared. I returned to reception to be told that nothing could be done that evening. I advised the receptionist I would not be sleeping in a insecure ground floor room. 15 minutes later he returned and advised me the room 20 (2 doors down from my room) had miraculously become available. After posted a review of my treatment at reception on Hotel.com I moved into Room 20. The first thing that had struck me about both Room 18 and 20 was the level of noise coming from the pool area (Disco, Bingo etc). I was assured that the music would stop at 11pm. It didn’t stop until midnight every night. This was my fault had I done more research before booking I would have seen the review about “bring your EarPods if you want a decent sleep. The following morning the reception staff advised me I would be moved to a room on the 4th floor at no extra charge. I was very grateful. It was a nice room, safe but just as noisy as the others. Lesson learned read hotel reviews. This is a hotel for families with children and not for individuals looking for a quiet few days in the sun."

"I rarely leave reviews but I wanted to do so here as the place was just horrible, there was dirt on floor of the corridor the for the 3 days we were there ,the breakfast service was terrible queuing 15 mins for an omelette which was about the only thing worth having. I have never had to drink out of a paper cup before in a hotel, maybe at a kids party when I was 10 !. no cutlery and all of the staff waiting around not doing anything plates everywhere, just a dirty hotel I paid the city tax on arrival and they would not give me my key until I did, then on the way out I was charged again which I refused to pay."

"Avoid at all cost very rude staff. They will try to charge you for unnecessary extras as I booked a double bed room and they forced me to pay additional fees during the check in almost half of the cost of the nightly rate for having a second person with me. The ac doesn’t work in the room and not safe parking as it’s across from the property. HIGHLY NOT RECOMMENDED !!!"