2/10 Mediocre
14 ago. 2025
Avoid Room 410
We didn't know it was being remodeled. Web did not indicate the following: no breakfast; pool had no heat (with a sign saying do NOT complain about it) ... this could have been said differently ... (We apologize, etc.) The elevators were a major issue. No open/hold, no lights, no inspection sticker. Patio doors were filthy. No cups in the room. No facial tissues. AC intake grill was filthy (needs swiped on occasion). Luggage cart carpet was filthy! Bathroom light kept flickering. At 2nd bed, pole lamp was not workiing. No phone in the room (unable to contact guest services unless taking a walk). Floors were dirty. Exiting the elevator on 4th floor was like entering a sauna. No Micro or Coffee Pot ... as we were leaving the door across the aisle was open and we noticed that room had a micro and coffee pot.
POSITIVES: Bed seemed okay. Room was nice and cool when we entered!
I apologize for sharing all this, I rarely complain, however this room was the worst of my entire lifetime (age 72)
Room 410
Michael
Michael, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com