6/10 Bueno
17 may. 2025
Exceptional time travel back to the 1970s
This is the first time I've felt misled by a hotels.com rating. The hotel was rated "Exceptional"; it definitely is not.
Let's start with the positives. It's very cheap. The staff are kind, well-meaning and helpful. The rooms are very spacious.
However the hotel is stuck in the 1970s. Location is in a neighbourhood away from the city centre; you will need to drive to get anywhere (though this is standard for Brunei). One of the previous reviews mentioned the possibility of walking to the water village - well, go look up the reality on an online map.
Kettle and cups provided but no coffee/tea.
Breakfast is included, but not worth going for it.
There's a catering college on the premises. Is that why the room floors smelled of stale frying?
Tip: there is plenty of hot water but only if you know that you have to turn on the water heater first! No one mentioned this at checkin.
Cliente verificado
Viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com