Room 405 was noisy, we were exposed to the kitchen and Capriccio restaurant noises until very late at night and again early in the morning. Reception did move us to room 326 away from restaurant, but we were left stranded 2 hrs
Without a room for 2 hrs because the new room was not cleaned until 430 pm.
The hot water system is deficient, shower had to run for 10 minutes before getting hot water.
Only 1 of the 3 hot tub had functional water jet and water temperature was lukewarm, not hot.
Restaurant dinning service was very slow, and of spotty quality. The Tepanyaki beef,shrimp and chicken ordered did not come with any shrimp, and consisted of leftover beef and chicken fajitas from lunch. The breakfasts are much better than their dinner.
The staffs were very courteous and accommodating.